Superior Pools June 10th 2016 was ranked #36 in the the nation by Pool & Spa News.
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Superior Pools June 10th 2016 was ranked #1 in customer service among the top 50 pool builders nationwide.
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Superior Pools has more posted testimonials than any other pool company nationwide.
Please take a moment to read our testimonials posted across the web.
These testimonials are %100 real, if you would like to talk to these customers,
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All the testimonials posted on this page come from the links below.
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Superior Pools June 2nd, 2016 was awarded the Guildmaster Award.
The GuildQuality team is thrilled to honor the 2016 Guildmaster Award winners for their unwavering commitment to customer satisfaction. The Guildmaster Award recognizes companies within the GuildQuality community of quality who consistently deliver exceptional customer experiences.
In order to be recognized as a Guildmaster Award winner, the Guildmember must achieve a recommendation rate of 90% as well as a certain response rate based on volume.
Please click the logo below to read about this honor.
Superior Pools is the only pool company in our area to use Guild Quality.
Guild Quality survey's everyone of our pool construction projects.
We do this so we can get better with every pool we build and relationship earned.
Our Guild Quality Page Click Picture Below
Please read what our customers have to say about Superior Pools
Review by Nancy H. of Naples, FL Jun 18, 2016
When we recently purchased our home in Naples, we started an extensive construction and remodeling project that involved multiple contractors. With no contacts in the area, we had to rely on interviews and proposals. Though my husband and I have extensive construction and engineering experience, we were apprehensive about building a pool. From the time we first met with Spencer Brandt, we were convinced that he captured our vision for the new pool area. He made great suggestions, responded to emails immediately, and even spent time searching for tile to coordinate our outdoor kitchen with the pool trim. The construction crew arrived when expected, worked until the planned task was completed, and maintained a clean and organized work site. Mike, the construction supervisor, coordinated with the other contractors and personally inspected each stage, maintaining that it was "his" pool until the completed project was released to us! Construction of the pool, cage and lanai pavers were completed on time, without problem, at the price we were originally quoted and the result is truly beautiful! I would enthusiastically recommend Superior Pools of South Florida to everyone.
Review by Sue B. of Naples, FL Jun 17, 2016
We are very appreciative of the workmanship, the pool design and materials, the people were responsive and polite. Our only concern was the completion took longer than our expectation.
Review by Martin P. of Alva, FL Jun 13, 2016
They are a great company to deal with, and they exceeded my expectations. I found all the staff to be extremely professional and responsive.
"Area Of Satisfaction" comment from Cape Coral, FL Jun 11, 2016
I was satisfied with the quality of the pool when was done and how it looks. The mosaic I had installed made it look so much better. Everything was great. They were always available.
Review by Jean B. of Cape Coral, FL Jun 11, 2016
They have the right name. When you engage with them on a pool, they give you superior service. Mike made sure that everything went smoothly. The professionals they used were great and worked very hard to make sure I was satisfied. Everything was right on the money!
"Recognize Excellence" comment from Port Charlotte, FL Jun 11, 2016
B Cook did a fantastic job by first helping with the planning and then by keeping the project on track. I was very impressed with Superior's staff and also with Absolute Aluminum's staff.
Review by Radtke of Port Charlotte, FL Jun 11, 2016
We had a complete pool area renovation done by Superior Pools with B Cook as our contact person. The project turned out wonderful. All the people that worked on the project were true professionals and we would recommend them to others without reservation.
Review by Winkler of Punta Gorda, FL Jun 09, 2016
We shopped around and we are extremely happy we stumbled into Superior Pools, they truly are Superior! I would highly recommend them.
Review by John T. of Ft Myers, FL Jun 08, 2016
We're really impressed with the quality of our pool. They use high quality materials and products. The staff is very professional.
Review by Dobek of Punta Gorda, FL Jun 08, 2016
Superior Pools builds a superior and very high quality pool. B was excellent and a very knowledgeable representative. He was diligent in helping us make great decisions. We considered shrinking the size of the pool deck. He explained to us the reasons why not to shrink the pool deck, and answered our endless questions. Josh was knowledgeable and answered any questions in the construction field. Gerardo, who did the pool tile work, the coping and finished the plaster work of the pool, was exceptional! Absolute Aluminum did an outstanding job creating the pool cage to meet the dimension and design of our "L" shaped pool, off our lanai!! Superior Pools uses its own contractors from start to finish. Superior Pools beat their 40 day guarantee from breaking ground to water in the pool. The pool was completed in 25 days. My wife and I would highly recommend using Superior Pools.
Area Of Satisfaction" comment from North Port, FL Jun 08, 2016
All areas. The employees are amazing with their knowledge and expertise. Superior Pools is blessed to have every one of them.
Review by Rondinone of North Port, FL Jun 08, 2016
Superior Pools exceeded our expectations. Our pool was ready in three weeks. Everything involved in the process from the very beginning from signing the paperwork with Jen to pool school with Josh was an amazing experience. Someone was at the house working every single day until the pool was done. The workmanship is excellent and the company runs like a fine tuned machine. Everyone was professional and polite. We will highly recommend Superior Pools to all our friends and neighbors.
"Area Of Satisfaction" comment from Sarasota, FL Jun 08, 2016
We had a tight window to do all of the work as our pool is in high demand and they brought in enough personnel to be able to complete the scope of work. and got us back up and running within the time constraints.
Review by Sunnyside V. of Sarasota, FL Jun 08, 2016
I would use Superior Pools again without question and would highly recommend them in any type of pool renovation. They were very professional and I had no issues with them working in a highly populated area. They were considerate and worked within the hours per day that was available to them.
Review by Gee H. of Fort Myers, FL Jun 08, 2016
Always kept informed and they were fair in their bids. The job scope and pricing was fair to us.
Comment from North Port, FL Jun 08, 2016
The entire staff at Superior Pools are excellent. We can't thank them enough for all of their hard work.
"Area Of Satisfaction" comment from North Port, FLJun 08, 2016
How fast the pool was able to be built was awesome. It was nice how they kept the job site area cleaned while they were working. The whole quality of the pool is amazing and the awesome job done on the rock grotto.
Review by Burlison of North Port, FL Jun 08, 2016
Superior Pools did an excellent job on our pool. They went above and beyond what was expected.
Review by Dick R. of Bonita Springs, FL Jun 08, 2016
Superior Pools are very professional and did a great job. I had a problem with the L.E.D. lights and they replaced them no questions asked and within a few days.
Review by Kelly S. of Port Charlotte, FL May 28, 2016
Highly recommend Superior Pool. Our pool was complete in 3 weeks. Dani, Anthony, Josh and the rest of the Superior Pools crew did a great job. Very smooth process. Never once had to call the office to find out where their guys were. We couldn't be happier. Thank you Superior Pools!!
Review by Miles of Venice, FL May 26, 2016
Great experience. Love the quality and love our pool/spa!!
Review by Mrs. S. of North Port, FL May 17, 2016
If anybody was going to choose a pool company, they should definitely choose Superior Pools.
Review by Riley of Venice, FL May 14, 2016
It was a pleasure dealing with Ben our design consultant. Although we had a few hiccups along the way, Superior was always there to resolve the issues. After our pool remodel was finished Patrick the pool supervisor was excellent! He has always answered all of our questions and been there when we have had issues.
"Recognize Excellence" comment from Venice, FL May 10, 2016
Dani, Josh and our pool maintenance guy Adam have all been very very professional and very good.
"Area Of Satisfaction" comment from Venice, FL May 10, 2016
I was most satisfied in that they were on time, they met their timeline, and that they stayed within the budget.
"Area Of Satisfaction" comment from North Port, FL May 10, 2016
Staff is very knowledgeable and pleasant!
Comment from Punta Gorda, FL Apr 21, 2016
I only have positive comments to make. I would not hesitate to recommend them to anyone looking for a first rate pool package.
Review by McNamara of Punta Gorda, FL Apr 21, 2016
Everything was delivered in a timely, quality manner that we expected from doing our research. They were on time and responsive. They couldn't have been any better. We love the quality of the lifestyle around our new pool.
Review by Koller of Port Charlotte, FL Apr 16, 2016
We are so pleased with our pool and the way everything turned out. We trusted Dani so much that we had the pool installed while we were up north. Dani kept us informed of the progress on a daily basis and sent pictures every step of the pool installation. Superior has been very prompt in correcting a couple minor issues and the entire staff polite and courteous. We liked Superior so much that we referred our friends to Dani for their new pool!
Review by DAVID M. of FT MYERS, FL Apr 12, 2016
They have fantastic workmanship and quality.
Review by Schwee of Port Charlotte, FL Apr 08, 2016
Top notch professional service with attention to detail!
Review by N W. of Punta Gorda, FLApr 06, 2016
Thanks to Superior Pools of SW Florida, we now have our Dream Home! We couldn't be happier with the end result! Dani was wonderful and helpful and all the staff has been just great! We highly recommend their services!
Review by Hrehoriak of Port Charlotte, FL Apr 06, 2016
Superior Pools exceed our expectations. Ben from sales was very accommodating in coming up with a design that fit our budget and wants. The construction process was truly a whirlwind of activity as we only encountered one day of non activity due to weather, otherwise it was a fasten your seat belt as it happened fast and furious. The pool was filled within 30 days from start of construction. Three weeks later they were back to replace any pavers that we deemed inferior. Superior Quality with stunning results.
Review by CHRIS R. of ESTERO, FL Mar 24, 2016
Great experience! Superior Pools is top notch.
Review by SUSAN L. of FT MYERS, FL Mar 22, 2016
Every aspect of the process was top-notch professional. Throughout the design process we changed our mind on the size and shape. Dee was super responsive even adding her expertise making our pool exceed expectations. We have and will continue to recommend Superior Pools to others. They certainly live up to their name. Love these people.
Review by JIM V. of BONITA SPRINGS, FL Mar 22, 2016
They treated us like family.
Review by Corzetto of North Port, FL Mar 16, 2016
From start to finish a top notch class act company. Could not expect more. 5 stars
Review by J.T.P. of FTMYERS, FL Mar 10, 2016
I have nothing but good things to say about Superior!! They did such a good job on our project and it was finished a head of schedule with superior quality.
"Area Of Satisfaction" comment from Punta Gorda, FL Mar 07, 2016
Overall experience was good. They were fast and took care of me.
Review by TOM S. of N. FORT MYERS, FL Mar 07, 2016
I highly recommend them for any pool installation!
Review by MAGGIE F. of LEHIGH ACRES, FL Mar 07, 2016
They were very professional.
"Area Of Satisfaction" comment from BONITA SPRINGS, FL Feb 27, 2016
Spencer was wonderful to work with and he made the process fun. Timeliness and communication where very good. Spencer responded to calls and questions quickly. The installation crew were very good and keep the site in good order. Very positive experience.
Review by ANTHONY B. of FORT MYERS, FL Dec 04, 2015
We are extremely happy with our pool!! Working with the staff from Superior was a pleasant experience from the beginning of the design to the finished product. All of the steps to building a pool were numerous and all of Mike's teams did an outstanding job. Honestly, we would like to say our pool is the nicest one on the block, oh, can't do that, as there are more than one Superior pool on our street, and they all beautiful. Thanks guys for a job well done. Anthony and Marty Bompezzi
Review by Favreau of North Port, FL Dec 04, 2015
I am very pleased from the beginning to the end.
Review by Bowman of North Port, FL Nov 15, 2015
Everyone was courteous, prompt & efficient in everything that they did. We were pleased with the quality & how quickly everything has been taken care of, so far.
Review by Bonica of Port Charlotte, FL Nov 05, 2015
All of the staff were very professional and efficient.
Review by Leah M. of North Port, FL Nov 05, 2015
I enjoyed working with every person from Superior Pools. Chad was especially good to work with and they have excellent quality work. Even though their prices were a little higher I did not have any aggravation and highly recommend them.
Review by Erikson of Punta Gorda, FL Oct 06, 2015
Superior Pools not only met our expectations, they surpassed them. Chad took ownership of the project and was on top of everything from the start. He worked with our HOA and the landscapers which made the entire process a breeze for us. You could tell that the installers took pride in their work. The quality of materials and workmanship is extraordinary. The follow up after the pool was completed is exceptional. We loved working with Chad, Danielle, John, Josh, Pat, and everyone else. They are all great!, I would highly recommend Superior Pools.
Review by Tridle of Port Charlotte, FL Oct 05, 2015
They were extremely professional, on time and did everything they said they would. They were very fast and still kept good quality!
Review by Swanson of Port Charlotte, FL Oct 04, 2015
Superior Pools lives up to their name of giving a superior and quality service and pool. B Cook was an excellent, professional and very accommodating. He was literally available day or night! He was quiet patient with us and our endless questions. Pat is very friendly and courteous and quiet knowledgeable about pool chemicals. Josh was friendly and knowledgeable and answered any questions in the construction field. The office staff was quiet friendly as well! The gentleman, who did the pool tile work, the coping and finished the plaster work of the pool was meticulous and exceptional! The crew who laid the patio block decking were excellent! Absolute Aluminum did an outstanding job creating the pool cage to meet the dimension and design of our "L" shaped pool, off our lanai!!
Comment from Port Charlotte, FL Oct 04, 2015
THANK YOU! Our pool is absolutely beautiful!
"Area Of Satisfaction" comment from North Port, FL Sep 18, 2015
We loved that Superior uses their own internal employees/staffing for most of the project, and the one or two "outside" contractors worked exclusively for Superior. This gave us a feeling of comfort that the job would stay on track, that Superior had complete control of the whole process, and that we wouldn't be left hanging by miscellaneous contractors being hired by Superior. Additionally, the amount of attention and communication we received was amazing and made us relax, knowing that we would not be forgotten about, and the job site would not be left untouched for days at a time. They are very communicative and ensure all of your questions and concerns are addressed!
"Recognize Excellence" comment from North Port, FL Sep 18, 2015
Although I don't know a lot of them by name, every one of the workers on our property were extremely friendly, smiling, and never a bother. They were polite and worked expeditiously to get the project done. We worked particularly closely with Danielle Krawczyk, Josh and Pat ... all three were friendly, professional, helpful, patient, and always greeted us with enthusiasm about our project. What's amazing is ... you know these people wear many hats and that we are not their only customer ... but when you are dealing with them, they make you feel as if you are their sole customer. That takes patience right there! Even with all our questions, phone calls, emails and texts, we were never once treated with anything other than friendliness, helpfulness, and an eagerness to help. Wonderful people!
"Recognize Excellence" comment from Punta Gorda, FL Sep 16, 2015
Josh & Pat were great to work with and went above and beyond to make my pool install a great success.
Review by Knight of Punta Gorda, FL Sep 16, 2015
Superior Pools delivered on creating me a custom pool in a small space. The unique design is one of a kind and fits beautifully on my lot. Very pleased!
"Area For Improvement" comment from North Port, FL Sep 14, 2015
Personally, Superior Pools exceded my expectations.
"Area Of Satisfaction" comment from North Port, FL Sep 14, 2015
It was nice being able to contact someone by picking up the phone and having someone answer on the other end. If the person did not answer I ALWAYS received a callback!
Review by Powers of North Port, FL Sep 14, 2015
From day one Superior has treated us like family. B Cook took our ideas of what we wanted in a swimming pool and came up with a design that put smiles on our face! The professionalism and dedication of the contruction team were refreshing to see. Just to have water in the pool within 3 weeks is no small feat! It's really nice to know that everything is done in house. I'm pretty sure if we had gone anywhere else we would still be waiting to get in the water!
Comment from North Port, FL Sep 14, 2015
I enjoy showing off my new pool to friends and family. I appreciate hearing comments on how nice it looks and I really look forward to jumping in every day! Thank you very much Superior Pools of SW Florida!
"Communication" comment from Venice, FL Sep 14, 2015
They are always available for the customer. Very responsive at all levels and the management is totally dedicated to giving you a wonderful pool.
"Professional & Organized" comment from Venice, FL Sep 14, 2015
The leadership instills a high degree of teamwork in all employees, and the team enthusiastically works to build an excellent product. They have selected wonderful people all dedicated to exemplary customer service.
"Expertise" comment from Venice, FL Sep 14, 2015
A very Engineering oriented culture, and focused on the details that build a well constructed finished product and service going forward. there Engineered approach is very impressive!
"Installation Crew" comment from Venice, FL Sep 14, 2015
Every employee on site knows their role and performs it with the pride to do a professional and flawless job.
"Quality Of Materials" comment from Venice, FL Sep 14, 2015
A well constructed pool with attention to detail that impresses you.
"Quality Of Workmanship" comment from Venice, FL Sep 14, 2015
Superior is dedicated to ever detail, no matter how small. a very meticulous approach that is impressive.
"Clean & Safe" comment from Venice, FL Sep 14, 2015
Very well organized!
"Problem Resolution" comment from Venice, FL Sep 14, 2015
they are on top of all and very responsive to customer questions and issues.
"Honesty" comment from Venice, FL Sep 14, 2015
Very honest compared to other companies.
"Likely To Recommend" comment from Venice, FL Sep 14, 2015
I interviewed numerous Pool Companies. there approach at the beginning, explanation of how they build a well-constructed pool, and construction follow through until the job is completed makes them the best in the area for sure.
"Area Of Satisfaction" comment from Venice, FL Sep 14, 2015
Great communication at all levels from the President to every employee on the job site,
"Current Referrals" comment from Venice, FL Sep 14, 2015
Will enthusiastically refer Superior in the future
"Recognize Excellence" comment from Venice, FL Sep 14, 2015
Jon, their President is an exceptional leader. It evident the leadership, professional atmosphere, and team environment produces a top notch organization all working together. the result is a really wonderful pool with great service going forward.
Review by Brockley of Venice, FL Sep 14, 2015
I have managed numerous Manufacturing companies over 45 years, and Superior Pool is an exemplary managed business. It is obvious the strong leadership from the top is evident in all staff. A dedicated team with professional customer commitment.
Comment from Venice, FL Sep 14, 2015
We made the right choice in Superior building our pool over many others we interviewed.
"Salesperson Accessibility" comment from Port Charlotte, FL Sep 09, 2015
Danielle was, and still is always there for us at a moments notice. Can't say enough how comfortable she has made us feel throughout the entire process. We love having Danielle as our representative.
"Communication" comment from Port Charlotte, FL Sep 09, 2015
Every person with in the staff of Superior Pools was/is always ready, willing, and able to answer our questions and address our needs and concerns.
"Professional & Organized" comment from Port Charlotte, FL Sep 09, 2015
They operated like a well oiled machine.
"Expertise" comment from Port Charlotte, FL Sep 09, 2015
They never ceased to amaze us !!!
"Installation Crew" comment from Port Charlotte, FL Sep 09, 2015
The dedication and professionalism exhibited by the installation crews was nothing short of incredible. The conditions under which they performed did not deter them at all. True Champions one and all !!!!
"Quality Of Workmanship" comment from Port Charlotte, FL Sep 09, 2015
The quality of the workmanship with regard to the pool is Top of Line for a hand built project it is truly a Work of Art. We Love It !!!!
"Honesty" comment from Port Charlotte, FL Sep 09, 2015
Though we based our choice on reviews and did not shop around it became clear to us of their honesty and integrity as soon as commitments were made.
"Likely To Recommend" comment from Port Charlotte, FL Sep 09, 2015
We'll never hesitate to recommend Superior Pools Of SW Florida to a friend. or anyone for that matter !!!!
"Area Of Satisfaction" comment from Port Charlotte, FL Sep 09, 2015
We are most pleased with the integrity of everyone. Everyone communicates as clearly as possible and always makes eye contact and gives that comforting handshake.
"Recognize Excellence" comment from Port Charlotte, FL Sep 09, 2015
Every single person that we made contact with... Everyone !!! You are all top performers. Danielle, your like family to us Thank You So Much !!! Jon, Thank You for your special considerations !!!!Josh, Thank You for your respect and concerns that our project would be the best one. Pat, Thank You for your for your service and knowledge of what it takes to maintain the perfect pool. Lee, Thank You for your undying work ethic you are definitely a reason for Superior's huge success. Juan, Thank You for Songs, your valued opinions, and helpful explanations. Kenny, Thank You for ability to know just what to do and your friendship. Adam, Thank You for help maintaining our beautiful pool. Janet, Thank You for being there when we couldn't reach others as well as your warm smile and courteousness.
Review by Pelham of Port Charlotte, FL Sep 09, 2015
We couldn't be happier using our new pool, it is such a satisfying investment. One we will continue to use and enjoy for the rest of our lives. It would not be possible if not for the staff and crew of Superior Pools of South West Florida. They exceeded all our expectations and gave us the perfect backyard oasis. We would like to thank everyone involved in the making of this project, your dedication to excellence shines through every day that we step through our patio door. To those looking to add a pool to their lives do yourself a favor and give Superior Pools of South West Florida the opportunity to show you what Quality and Integrity is all about. We couldn't be Happier !!!!
Comment from Port Charlotte, FL Sep 09, 2015
Would we do it again........... YES!!!!!!!
"Salesperson Professionalism" comment from North Port, FL Sep 08, 2015
She goes beyond in helping and keeping the customer informed! I can't say enough about her!
"Quality Of Workmanship" comment from North Port, FL Sep 08, 2015
My pavers are absolutely beautiful and was so happy when they told me go with them. They are worth the extra cost!
"Schedule" comment from North Port, FL Sep 08, 2015
Pool was done on time, prior to my house being completed!
"Value" comment from North Port, FL Sep 08, 2015
I price several pools and found them to be slightly higher, but I was getting a better quality of items.
"Area Of Satisfaction" comment from North Port, FL Sep 08, 2015
In the area of Service they have been absolutely wonderful!
"Recognize Excellence" comment from North Port, FL Sep 08, 2015
Danielle was a dream helping me understand the contract and getting service setup. and Pat Kline fixed and service everything we needed with the pool! He explained everything that we asked about and helped with our adjustment to Florida.
Review by Parker of North Port, FL Sep 08, 2015
I researched area pool builders while building my new home. Found that Superior is truly that "You get what you pay for pool installers" . I wanted perfection and received it! Anything that had a slight imperfection they changed or fixed. Their service was beyond reproach, they were here weekly to service and often times in between because we were a "new pool" and wanted to make sure everything was running right. They answered all our questions with confidence I would recommend them without a doubt!
Review by King H. of North Port, FL Sep 03, 2015
From beginning to end our experience was outstanding. B, Patrick, Anthony, and Josh are very attentive to detail and easy to work with. The pool was finished before our promised time. They always return phone calls promptly and have been the best customer service experience we've had. The pool turned out beautifully and we've been in it almost daily. We couldn't be happier with the end result. Thank you all so much for your time and effort into giving us a beautiful new living space.
Review by Lisa D. of Fort Myers, FL Sep 03, 2015
Superior Pools is one of the most professional companies I have ever worked with. Was a pleasure doing business with them from beginning to end.... Highly recommend Superior pools.
Response from Superior Pools Of SW Florida Sep 03, 2015
Thank you Lisa, That means a lot. Welcome to our family. :)
"Recognize Excellence" comment from North Port, FL Sep 03, 2015
Ben is an excellent sales person with knowledge in all areas of the business. I think all the people involved in this effort should be commended.
Review by Shelton of North Port, FL Sep 03, 2015
Superior Pools installed our pool very quickly and well beyond our expectations. They were actually ahead of schedule in starting and completing the pool. The craftsmanship of the installers was exemplary and the quality of their work was well above expectations. The quality of the materials and components are above what the competition had quoted. Their desire to use only the best components in their installations pays off for the customer.
Response from Superior Pools Of SW Florida Sep 03, 2015
Thank You Mr. Shelton.
I am glad you have noticed that at the end of the day we care about the customer more than the sale.
Welcome to our family. Please let us know whenever you need anything.
Review by Williamson of Port Charlotte, FL Aug 31, 2015
Pool was installed on schedule and on budget. We greatly appreciate the assistance of Superior Pools in selecting the pool tile and specific pebble finish. We told them the color of water we wanted to see and they did the rest. They got the color spot on !!The pool is beautiful. An added benefit is viewing the pool at night with the LED lights in various colors.
Review by Mike D. of Fort Myers , FL Aug 12, 2015
Completed the project ahead of schedule. Very easy to work with.
Comment from Fort Myers, FL Aug 12, 2015
We love our new pool. Thank you!
Review by Stellwag of North Port, FL Aug 02, 2015
Very professional team of people. We had 11 estimates from local pool builders & Superior blew away their competition. They offered way more bang for my buck! They were fast & efficient. Every detail of our pool is exactly as requested. It's perfection. Always available to help with any questions. We are so happy with our Superior pool. If you're reading this review, look no further, I promise Superior is who should build your pool!!
Comment from North Port, FL Aug 02, 2015
Thanks! We are so happy!!
"Salesperson Accessibility" comment from Englewood, FL Aug 01, 2015
Danielle worked with us to ensure the planned pool met our needs and desires. She was very attentive to every small detail.
"Expertise" comment from Englewood, FL Aug 01, 2015
Throughout the installation phase, every team showed professionalism and superior craftsmanship to their perspective responsibilities.
"Likely To Recommend" comment from Englewood, FL Aug 01, 2015
I will be recommending Superior Pools to all neighbors, business associates, etc..
"Area For Improvement" comment from Englewood, FL Aug 01, 2015
I honestly can not think of any areas where they fell short of my expectations............a matter of fact, they exceeded all expectations.
"Area Of Satisfaction" comment from Englewood, FL Aug 01, 2015
Their daily communications, whether via phone call, text message, or email kept me abreast of their daily actions..............
"Recognize Excellence" comment from Englewood, FL Aug 01, 2015
Danielle guidance and advice during materials selection was paramount to creating the atmosphere we desired. Josh was extremely professional and always went out of his way to ensure my wife and I were always appeased. He kept us informed and explained the processes during each phase of the pool installation. Patrick is very knowledgeable of pool care and he never hesitated to share that knowledge.
Review by Desjardin of Englewood, FL Aug 01, 2015
Superior Pools is second to none! They exceeded all expectations. Their 3D imaging became a reality! As planned, we can now enjoy our backyard paradise thanks to Superior Pools!
"Salesperson Professionalism" comment from Fort Myers, FL Jul 25, 2015
Danielle was extremely helpful with help designing and choosing materials for our pool renovation!
"Installation Crew" comment from Fort Myers, FL Jul 25, 2015
There is not a harder working team. Rain or shine!
"Quality Of Workmanship" comment from Fort Myers, FL Jul 25, 2015
Our expectations were exceeded!
"Problem Resolution" comment from Fort Myers, FL Jul 25, 2015
They inspected everything and if wasn't up to the Superior standard it was fixed on the spot.
"Area Of Satisfaction" comment from Fort Myers, FL Jul 25, 2015
Everything! From the office staff to the work crew our service was excellent.
"Recognize Excellence" comment from Fort Myers, FL Jul 25, 2015
Thank you Jon and Danielle for giving us the most beautiful pool. Janet for sending the paperwork in a timely manner. A very special thank you to Pat Kline for taking so much time to educate us on the pool equipment.
"Area Of Satisfaction" comment from Bonita Springs, FL Jul 24, 2015
I was most satisfied with the friendliness. They are a family run business i really liked this. I think the best part was dealing with Dee and Mike and they made this a very easy process.
Review by Dave K. of Bonita Springs, FL Jul 24, 2015
They were very nice people to deal with. They were professional and on time. From design through construction and finish we couldn't be happier with Superior Pools.
Comment from Bonita Springs, FL Jul 24, 2015
We really appreciated the experience with Superior Pools.
"Area Of Satisfaction" comment from Port Charlotte, FL Jul 24, 2015
The installation. The teams that came out worked so hard nonstop even in the hot weather. They all took such pride in their work.
"Recognize Excellence" comment from Port Charlotte, FL Jul 24, 2015
The 2 teams of employees that did the actual pool installation. All of them are the hardest working, professional people i have ever had the pleasure of doing business with. Terrell(sp) who created my rock waterfall, a true artist.
Review by Byrne of Port Charlotte, FL Jul 24, 2015
I would definitely recommend this company. The employees that do the install are extremely hard working and know what they are doing. The man that installed my rock waterfall is an extremely gifted artist, It's beautiful.
"Area Of Satisfaction" comment from Fort Myers, FL Jul 23, 2015
They were great at customer interaction, especially in terms of listening to what we wanted and guiding us with their expertise. Ultimately the finished product ended up being a blend of what we wanted and what they thought would be best. As a result, everything came out much better than we expected. I really appreciated their willingness to share their experience and knowledge with us. They were upfront about what would work and what would not work.
"Area Of Satisfaction" comment from Naples, FL Jul 23, 2015
They were timely and had great communication. They are very responsive.
"Area Of Satisfaction" comment from Fort Myers, FL Jul 23, 2015
I was most satisfied with the design and customer service.
Review by Robin H. of Fort Myers, FL Jul 23, 2015
They did a great job and I would recommend them and only them!
Review by Nancy D. of Cape Coral, FL Jul 23, 2015
The whole experience has been positive and the outcome is tremendous.
"Area Of Satisfaction" comment from Englewood, FL Jul 23, 2015
We have a beautiful pool.
"Recognize Excellence" comment from Englewood, FL Jul 23, 2015
They all deserve recognition, they all did really well.
Review by Rasmussen of Englewood, FL Jul 23, 2015
I like the way they run their business, they are very professional and great people. Jon, the owner, is a great guy.
"Area Of Satisfaction" comment from North Port, FL Jul 22, 2015
They went the extra mile. The job was very nice.
"Recognize Excellence" comment from North Port, FL Jul 22, 2015
I think Jon did a great job. Our sales person was amazing and helped us design what we wanted and he was very thorough. Jon went the extra mile for us.
Review by Rivero of North Port, FL Jul 22, 2015
I am very pleased and happy I went with Superior Pools. It was a lot of money but Superior delivered an exceptional product. Chad was very nice.
Comment from North Port, FL Jul 22, 2015
When we had an issue with the water supply and John diverted his attention away from his wedding to take care of us. He really went the extra mile and we appreciated it so much.
"Recognize Excellence" comment from Fort Myers, FL Jul 16, 2015
The entire crew is phenomenal.
Comment from Fort Myers, FL Jul 16, 2015
Superior Pools exceeded our expectations and we were extremely pleased with their professionalism. They went above and beyond job requirement.
Review by Tim D. of Fort Myers, FL Jul 16, 2015
We, the owners, were not present throughout the construction of the pool and the team of Mike, Dee and Shane managing from start to finish was smooth and trustworthy. There dedication to quality and detail was paramount. We would not hesitate to recommend this company to build your pool.
"Area For Improvement" comment from Punta Gorda, FL Jul 16, 2015
Superior exceeded expectations in all areas.
"Area Of Satisfaction" comment from Punta Gorda, FL Jul 16, 2015
design, build, workmanship, follow-up, all were excellent.
"Recognize Excellence" comment from Punta Gorda, FL Jul 16, 2015
Patrick is a real asset to Superior, he's the BEST.
Review by Sawyer of Punta Gorda, FL Jul 16, 2015
Superior did a fantastic job on our pool project.
Review by Bob S. of Estero, FL Jul 15, 2015
The whole project went according to plan.
Review by Dow of North Port, FL Jul 12, 2015
I would highly recommend Superior Pools. Anthony was very professional. We felt his number one concern was us as the customer. We are so happy with our remodel.
Review by Lamp of Venice, FL Jul 11, 2015
From start to finish everyone was very professional. Kept the construction site clean at all time and as far as fast, they were way past our expectations especially when we watch all the other pool companies working in our area. A special hats off to Gerardo’s crew.
"Likely To Recommend" comment from Port Charlotte, FL Jul 03, 2015
We have already recommended Superior Pools to many people. Our next door neighbor is building a pool from Superior Pools because or our pool and another neighbor's pool from Superior. We highly recommend Superior Pools because from start to finish they are superb. Thank you for an enjoyable process.
"Area Of Satisfaction" comment from Port Charlotte, FL Jul 03, 2015
Everything The craftsmanship, the quality, professionalism, courtesy, trust, and communication.
"Recognize Excellence" comment from Port Charlotte, FL Jul 03, 2015
Danielle, Josh, Patrick, Gerardo (Tile), and Jon. Faith and I want to thank Everyone for giving us a pool far beyond our dreams. Thank all of you and God bless you all. Tim and Faith Speciale
"Area For Improvement" comment from Venice, FL Jun 30, 2015
NONE - ABSOLUTELY PERFECT EXECUTION
"Area Of Satisfaction" comment from Venice, FL Jun 30, 2015
LIKE I SAID - PERFECT EXECUTION - EVERY SUBCONTRACTOR WAS ON TIME AND DID PERFECT WORK - 30 DAYS FROM START TO FINISH - ARE YOU KIDDING - SEVERAL OF OUR NEIGHBORS USED OTHER POOL COMPANIES - ALL OF THEM HAD ISSUES AND THE AVERAGE TIME TO COMPLETE THEIR PROJECTS WAS 11-13 WEEKS - WE HAD NO ISSUES AND WERE SWIMMING IN 4 WEEKS
"Current Referrals" comment from Venice, FL Jun 30, 2015
ALL I CAN TELL YOU IS I'VE BEEN RAVING ABOUT THEM TO MY FRIENDS AND IF ANY OF THEM DECIDE TO BUILD A POOL THEY WILL BE CONTACTING SUPERIOR POOL
"Recognize Excellence" comment from Venice, FL Jun 30, 2015
ALL OF THEIR STAFF WERE EXCELLENT BUT THE GUY THAT MAKES THOSE SUBS AND INSTALLATION CREWS CLICK IS DEFINITELY JOSH - AND YOU SHOULD WATCH THIS GUY WORK A MINI DOZER
Review by Sullivan of Venice, FL Jun 30, 2015
Let’s PUT IT THIS WAY - I WAS SO IMPRESSED WITH SUPERIOR POOLS THAT IF THEY DECIDED TO GO PUBLIC I'D BE IN THE FRONT OF THE IPO INVESTOR LINE
Comment from Venice, FL Jun 30, 2015
I'M GOING TO BE GETTING KNEE SURGERY SOON AND THE ORTHOPEDIC SURGEONS GROUP KWOC IN SARASOTA THAT WILL BE DOING IT DO MORE HIPS AND KNEES THAN ALL OF THE OTHER ORTHOPEDIC SURGEONS IN FL COMBINED - SIMILARLY - WE GOT 5 QUOTES FOR OUR POOL ALL OF WHICH WERE +/- $2000 BETWEEN THEM SO IN THE END IT WAS HOW CONFIDENT DID I FEEL IN THE ORGANIZATION I WENT WITH THAT COUNTED - LIKE MY SURGEON SUPERIOR POOL DOES MORE POOLS THAN ALL OF THE OTHERS COMBINED AND MAN DID IT SHOW - I'LL HAVE TO CREDIT CHAD IN INSTILLING THAT CONFIDENCE IN ME - AND EVERY ONE OF THEIR REFERENCES WERE SATISFIED SAYING TO A MAN "YOU CAN'T REALLY GO WRONG WITH THESE GUYS" - I FEEL VERY GOOD ABOUT MY DECISION EVERY TIME I LOOK AT AND JUMP INTO THE BEAUTIFUL POOL ON MY LANAI - GREAT COMPANY
"Area Of Satisfaction" comment from North Port, FL Jun 30, 2015
The job was so finely coordinated from start to finish.
"Current Referrals" comment from North Port, FL Jun 30, 2015
I have given a realtor, and anyone else that asks recommendations.
"Recognize Excellence" comment from North Port, FL Jun 30, 2015
They were all terrific, Danielle T was awesome!!!!!!!!!!!!!!
Review by Sibbitt of North Port, FL Jun 30, 2015
I have worked with many contractors in my lifespan and have never found any as professional or timely as Superior Pools family. No one in my social circle can believe how fast the pool was installed and how beautiful it looks. My husband and I are so pleased. Kudos for a job well done.
Comment from North Port, FL Jun 30, 2015
Keep up the great work!
"Area Of Satisfaction" comment from North Port, FL Jun 16, 2015
I am satisfied with everything. I cannot say enough good things.
"Recognize Excellence" comment from North Port, FL Jun 16, 2015
Everybody was great.
Review by Black of North Port, FL Jun 16, 2015
Everything was fantastic. Our salesperson was a lot of help. Everyone was very friendly and kept us up to date. I would recommend them to anybody.
"Area Of Satisfaction" comment from Punta Gorda, FL Jun 10, 2015
The work was done on time, the crew was professional and courteous, and we love the finished product.
"Recognize Excellence" comment from Punta Gorda, FL Jun 10, 2015
Josh was truly interested in our satisfaction and addressed our design issue quickly.
"Likely To Recommend" comment from Punta Gorda, FL Jun 10, 2015
4+++++ I am telling everyone how wonderful my pool is!!! I have one lady I work with that is planning a pool install within the next few years and I have recommended you guys highly to her.
"Area Of Satisfaction" comment from Punta Gorda, FL Jun 10, 2015
Very impressed with the company all together. The way they set up and designed the pool. Their communication is wonderful.
"Recognize Excellence" comment from Punta Gorda, FL Jun 10, 2015
Everybody was great. To single one person out wouldn't be fair. They are all outstanding. The crew and women in the office are truly great to work with.
"Area Of Satisfaction" comment from North Port, FL Jun 06, 2015
I am most satisfied with the quality of the pool; it is excellent
"Recognize Excellence" comment from North Port, FL Jun 06, 2015
I would like to recognize Lee and Jon, the owner.
Comment from North Port, FL Jun 06, 2015
Whenever a problem arose they were on it and fixed it.
Review by A J. of Port Charlotte, FL May 29, 2015
Overall pleased with the final product. The pool is so nice! It was a big plus to only have to deal with 2 teams during the project: the pool team and the landscaping team.
With their own personnel, they are able to flex and meet scheduled times with no problems.
Their crews are timely, professional and well trained. I was amazed at how complex installing a pool can be. Job well done!
Review by Tremblay of Port Charlotte, FL May 29, 2015
We are very pleased with my pool and enjoying it tremendously. The work is professional and it was completed on schedule and quickly. Improvement is required on commissioning and definitely on the sod/ grass replacement to complete the work for the final inspection.
"Area Of Satisfaction" comment from Englewood, FL May 26, 2015
Quality, selection of materials, workmanship, timeliness, professionalism, and follow up visits for maintenance
Review by Norris . of Englewood, FL May 26, 2015
We had Jon and his incredible crew put in our pool last summer. They did a 3D layout for us so we could see exactly what it would look like.
They completed the work efficiently without any delays. The pool is absolutely beautiful and exactly what we wanted!
Josh did an excellent job with "pool school", and we felt confident taking over the maintenance of the pool.
The service is excellent, Jon and his team were always available for questions, and Jon helped us with color selections. 5 stars, absolutely recommend them, awesome job!
"Area Of Satisfaction" comment from Venice, FL May 13, 2015
I am most satisfied with the overall appearance of the completed job, it is very striking.
Review by Ted S of Venice, FL May 13, 2015
They did a very nice job and they had good ideas that they presented to us. We get a lot of compliments and the project was outstanding.
Response from Superior Pools Of SW Florida May 23, 2015
Thank you Mr. Stark, Welcome to our family please let us know if you ever need anything.
"Area Of Satisfaction" comment from Venice, FL May 08, 2015
All of my calls, texts, and email were answered ASAP by a representative of the company.
"Recognize Excellence" comment from Venice, FL May 08, 2015
Review by Earl of Venice, FL May 08, 2015
All of the construction workers were personable and professional. I especially wish to comment on my contact Patrick Kline. To this day he makes sure that our weekly service is done efficiently. He is an asset to the company
"Area Of Satisfaction" comment from Venice, FL May 05, 2015
I was most satisfied with the personal service I received from the owner.
Review by Falconi of Venice, FL May 05, 2015
Superior Pools is an excellent company in all regards. From start to finish, they did exactly what they said they would do and all within the time frame promised. Also, there after sale service is excellent.
"Area Of Satisfaction" comment from Venice, FL May 05, 2015
They told us the contractual schedule and it was right on time. They were there and did their work and it was well done. I felt confident with the work and the installation crew.
"Area For Improvement" comment from North Port, FL Apr 27, 2015
I was not prepared for the damage that took place to yard when construction began but Jon assured me everything would be OK, and it was. They need to make sure that is spelled out better from the start.
"Area Of Satisfaction" comment from North Port, FL Apr 27, 2015
The pool equipment they used for my pool is excellent and will provide exceptional service.
"Recognize Excellence" comment from North Port, FL Apr 27, 2015
Review by Miller of North Port, FL Apr 27, 2015
I was promised a "Superior" pool and that is what I have. Jon, the owner; Josh, construction supervisor; Pat, the pool care/school expert were all really great. All their work crews are good at what they do.
"Area For Improvement" comment from Punta Gorda, FL Apr 21, 2015
None - We are very satisfied.
"Area Of Satisfaction" comment from Punta Gorda, FL Apr 21, 2015
* Knowledge and responsiveness of staff* Very pleased with the results
"Current Referrals" comment from Punta Gorda, FL Apr 21, 2015
Not at this time, but definitely will refer to anyone interested in the future.
"Recognize Excellence" comment from Punta Gorda, FL Apr 21, 2015
Danielle Krawczyk was our design consultant. She is excellent! We also interfaced with Jennifer Heredia, Anthony Quackenbush, and Pat Kline. They were also great to work with on our project. Thank you all!!
Review by Larese of Punta Gorda, FL Apr 21, 2015
The staff of Superior Pools of SW Florida is very professional, knowledgeable, and responsive. We are extremely happy with the quality of materials and workmanship.
We will definitely recommend them to anyone who wants to build a new pool or remodel their pool.
"Area Of Satisfaction" comment from Venice, FL Apr 21, 2015
The installation was quick and professional.
"Recognize Excellence" comment from Venice, FL Apr 21, 2015
Jon, Josh and Patrick. Jon for his exceptional overseeing of all aspects of the pool installation.
Josh for maintaining all field crews which were the hardest workers we've ever experienced.
Finally, Patrick who oversees the maintenance of the plaster, water and equipment for a month after the installation.
Comment from Venice, FL Apr 21, 2015
Highly recommend Superior Pools for the installation of your in ground pool.
"Area Of Satisfaction" comment from Sarasota, FL Apr 21, 2015
Their work crews were friendly and professional. Everything was completed according to schedule and our input was requested whenever there was an opportunity for the client to have a choice. The follow-up visits to adjust the pool chemistry and ensure a successful remodel were performed diligently and professionally as well, and Pat, our service tech, was very friendly, communicated well and without prompting, and always ensured we understood where we were in the process, what still remained to be done, and the timeline. He made sure we knew he was available at any time if any questions arose.
"Recognize Excellence" comment from Sarasota, FL Apr 21, 2015
Pat Kline, Gerardo (and his crew) who remodeled the pool, and Lee (and his colleague), who installed our salt system; Jenn, the office manager, and Jon!
"Recognize Excellence" comment from Port Charlotte, FL Apr 18, 2015
Josh was great. The guys who did the pavers, and the guys who did the stone interior. All the teams from beginning to end were hard workers, polite and fun to watch.
"Area Of Satisfaction" comment from Port Charlotte, FL Apr 07, 2015
I was really satisfied by the computer generated 3-D drawing of the pool that they were able to provide us. It gives you an idea of how it will look before they start.
"Recognize Excellence" comment from Port Charlotte, FL Apr 07, 2015
Everybody was really excellent. I would not single any one person out. They were a good staff and they did a good job.
Review by Tobin of Port Charlotte, FL Apr 07, 2015
They were very professional. They deliver high quality products and services and they resolve issues in a timely manner.
"Area Of Satisfaction" comment from Port Charlotte, FL Apr 03, 2015
I was satisfied by the employees that came out and sanded the pool. They used the brick hammer on it and resurfaced the pool. The 4 of them worked like a team. I was impressed!
Review by Loder of Port Charlotte, FL Mar 31, 2015
I was happy with their work, and they did it in a timely fashion. We had a couple things we had a problem with, but I thought they were very nice and neat.
Review by Bonica of Port Charlotte, FL Mar 31, 2015
They were outstanding, they delivered on time as promised. The entire staff and crew were a pleasure to deal with.
We feel like we have one of the best pools in our area. People come to see it because it turned out so nice, it turned out spectacular.
They're really phenomenal. We really feel like we have a nice beautiful pool.
Review by Boffa of North Port, FL Mar 28, 2015
We are very happy with the design of our spool, which efficiently utilized the space that we had, but still maintained adequate space for seating areas on the pool deck.
"Area For Improvement" comment from Sarasota, FL Mar 27, 2015
In no areas did Superior Pools fall short of my expectations.
"Area Of Satisfaction" comment from Sarasota, FL Mar 27, 2015
Superior Pools was very professional and did what they said they were going to do. In my experiences with most contractors in FL, no one actually follows through as much as Superior did. I had no idea of the degree of follow up that Superior would be doing. They've been here every few days for maintenance and service on my pool.
"Recognize Excellence" comment from Sarasota, FL Mar 27, 2015
The entire staff was great from the owner down to the production workers.
Review by Kern of Sarasota, FL Mar 27, 2015
The whole experience and the professional nature of Superior Pools exceeded my expectations. It's nice to deal with a contractor who does what they say they're going to do and does it when they say they are going to do it.
Comment from Sarasota, FL Mar 27, 2015
I would highly recommend this company.
"Area Of Satisfaction" comment from Port Charlotte, FL Mar 27, 2015
I was pleased with the product that Superior Pools Of SW Florida provided. It is attractive. They did a nice job.
"Recognize Excellence" comment from Port Charlotte, FL Mar 27, 2015
Jon the owner tries very hard to accommodate people. I wanted to have an outdoor faucet and he arranged for me to have what I wanted. I appreciated that. John and the concrete guys did a good job.
"Area Of Satisfaction" comment from Englewood, FL Mar 27, 2015
I was pleased with Superior Pools Of SW Florida's installation crew, they were excellent craftsmen.
"Recognize Excellence" comment from Englewood, FL Mar 27, 2015
The salesman and the installation crew was very good.
Review by Poch of Port Charlotte, FL Mar 25, 2015
Highly professional salesman and crew. Very helpful in designing the pool and everything went smoothly and right on time.
"Area Of Satisfaction" comment from Nokomis, FL Mar 25, 2015
Communicated well. Followed up when requested.
"Area Of Satisfaction" comment from North Port, FL Mar 24, 2015
Everything was done to our specifications, and turned out beautifully. We love our pool and spa. Superior Pools did an outstanding job.
"Recognize Excellence" comment from North Port, FL Mar 24, 2015
Jon was very helpful, and Josh as well.
Thank you for voting Superior Pools Best of Houzz Service 2016
June 18, 2016
Thanks Jon & Danielle and Crew Richard & Lora
June 13, 2016
Do not go anywhere else - this is a great product and a great company! Thank you!!!!!!
June 9, 2016
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June 8, 2016
Project Date: February 2016
Project Price: $50,000 - $100,000
I can't say enough about how wonderful Superior Pools was to work with. They always went that extra mile to make this experience as smooth and worry free as possible. I live in a different State and never had to worry once that everything was okay. Thank you from the bottom of my heart to Superior Pools!!!! I love my new pool/spa/lanai, it's beautiful and exactly what I pictured and wanted.
April 1, 2016
Project Date: February 2016
Project Price: $50,000 - $100,000
I have been in the construction Business for over 20 years, and they did it; they really did it. They did what they said they were going to do and more. When they said my pool would be done in 4-5 weeks it was done in 4. Meanwhile, my neighbor had a pool done and they waited over 2 months after hearing 5 weeks. Superior is true to their name. I noticed 2 pieces of coping on spa slightly out of square that most people wouldn't. I wasn't even going to mention it. Guess what? I didn't even need to. They called to tell me the crew would be out to replace 2 pieces of coping because the supervisor noticed were out of level. Total communication, great follow through, very thorough at point of sale, not high pressure, and quality control. Their price was competitive, although higher than others after experiencing their superior service it is apparent why that is the case. Truly, in this world YOU GET WHAT YOU PAY FOR!! Remember after you get an apples to apples price you still have to consider the infrastructure of the company you are choosing and the longevity of them. Based on the others i received quotes from Superior was on top of that list. I am not just a price guy, I am in construction and know what you should look for when choosing a company to construct anything. Hope these comments and advice help when you choose!!
March 28, 2016
Project Date: March 2016
Project Price: $50,000 - $100,000
Recently relocating to Rotonda West, FL from Georgia, we had no pool experience or knowledge. We asked around about recommended pool companies. Most mentioned Superior Pools as a good company, along with a few other companies. We met with Superior Pools, Chad & Danielle Turowski. Not only did they respond to every detail of our pool desires but they also educated us regarding construction details we needed to know in order to make an informed pool company decision. We also met with another pool company. The educational benefit from Our Superior Pools discussion guided us on asking pool/ spa construction questions. Clearly Superior Pools was the right pool company choice. Through each step of the pool construction, Superior Pools was responsive and professionally responsible. Each and every employee took pride in their role of the construction process from digging the pool specifications, applying the gunite, plaster & Hydrazzo Cutting the coping, tiles and accent glass tiles. The teamwork was impressive. The result was and is Superior Pools is indeed superior! We absolutely made the right choice!
We have heard horror stories from individuals that used other pool companies. It makes me feel sorry for them. We are thrilled with our awesomely beautiful Superior Pool! This has been a wonderful experience and a dream come true!
March 26, 2016
Project Date: February 2016
Project Price: $50,000 - $100,000
The staff was extremely helpful and patient through the design phase. They had many great ideas. The communication was very good during the entire building process and the end project looks amazing. I am very happy with Superior Pools and the staff. I would recommend to anyone.
March 26, 2016
Project Date: February 2016
Project Price: $50,000 - $100,000
From design through build progression to finished project was absolutely the best! Design specialist Ben Cook helped to guide us through shapes and colors that turned out to have the desired beauty of a pool we wanted.
March 26, 2016
The pool contract was all inclusive! Superior Pools uses their own contractors from start to finish. We didn't have to hunt and search for contractors to do each section and try to schedule them in. From start to finish, it was like a well oiled machine; each contractor coming in to do his part of the job! We truly didn't have to worry about a thing. At one point, we were concerned about the color of the plaster; we wanted to have 'blue' water but the plaster was white. B Cook assured us that it would be blue and we trusted him that he would be true to his word. and he as!
November 19, 2015
We thank you all for a job well done!
Quality: Finished pool is gorgeous! They use upgraded equipment and materials as their standard. Some very minor tweaks were needed along the way, and they were extremely attentive and receptive. They live to their motto "we will make it right". The end result is a pool we love and are proud to entertain in!
Timeline: They had us swimming in four weeks, exactly as promised. They were even able to make that happen during an extraordinarily rainier-than-normal summer season.
Cost: Although their bid did not come in the cheapest, the upgrades they provide as their standard, along with the professionalism and timely, courteous service you receive from the owners right on down to the workers is well worth the few extra dollars spent. Overall, you get what you pay for, and the cost was fair for what they provide. It can be hard sometimes to find trustworthy and honest contractors, but these people are the real deal.
Continued Support: We found that owners as well as supervisors at Superior would typically answer messages and texts same-day (sometimes within an hour or two). They do NOT leave you hanging. Even if they don't have an answer for you yet, they will call and let you know they are still working on it. This provided a real sense of comfort that you are being taken care of. I am extremely confident they will continue to support us in anything we may need. When they welcome you into their Superior family, they really mean it.
Words cannot describe the dedication and professionalism of Superior Pools of SW Florida. From the very beginning working with B Cook our sales person and Jon Krawczyk the owner I knew that I had made the right decision in selecting them.
The pool was completed and filled within 2 weeks after receiving permit. Construction Supervisor Josh Kline was awesome and the crew worked seemlessly, even during the afternoon rains.
The set-up and maintenance of pool by technician Patrick Kline further cemented the professionalism of Superior. He made sure it was safe and very informative on how things work!
I highly recommend and would not hesitate to recommend to anyone that is looking to build a pool in the area.
They were excellent and far exceeded my expectations.
We are extremely happy with everything from start to finish.
They are the best.
Thank you Superior Pools.
From the time my permit was approved I was filling my pool and spa up with water in 21 days! I did not sacrifice quality for speed. In that short period of time they installed a top of the line Pentair Intelliflo system, spa, heat, pavers and salt upgrades. The project also included a covered lanai with elite panel roof and cage by Absolute Aluminum . I received excellent service from beginning to end starting with the sales guy Chad, Jon, Josh, and Pat. Their crew worked tirelessly day in and day out sometimes until almost sunset to get the job done. Kudos to Superior Pool and their team. I highly recommend this company if you are looking for a quality pool.
family friends. He took my old 1980's pool and turned it into a nice family pool once again. Turn around time was awesome. Very please with his service.
I was not sure why Chad, the Sales/Design guy, kept reinforcing the fact that their crews do most of the work; it was apparent during the construction. Being a first time pool owner, I had no idea how complex the plumbing and electrical systems can be. The crews are quick and efficient. It was nice to have Superior do all the permitting. If you've lived in SW Florida for long, you learn that the building codes here can be complex and cause costly delays. I was happy to have Superior run all the permits and act as the general contractor. Having done construction in the past, I was VERY impressed with their ability to stay on budget and on schedule. Their folks are very well trained. Everyone that worked on my pool was polite, professional, personable and very knowledgeable. These guys know how to build a pool. There is a LOT more that goes into a pool than a hole and some water.
The only opportunities for improvement I can mention are cost (was about 20% more than I had budgeted), payment terms (final payment is due prior to completion) and landscaping (if you have an existing yard, be ready to replace sod and landscaping - $5K for my project).
However, after working with Superior, I understand their policies and I've had absolutely zero problems contacting someone, getting questions answered or getting minor changes/fixes done quickly and professionally.
They say the best costs a bit more and Superior markets itself as the best in the area. I am retired disabled veteran. I needed a company that would treat me right and provide one central contact. I wanted a pool that was maintenance free and would last. I love my pool. If fact, it is now an "outdoor living area". These guys aren't the cheapest, but they back it up with performance and service.
Our decision was based on price, availability of the workers that would be building out our pool, professionalism of the staff & the amount of time they needed to finish the pool. They had many options to chose from & were there to help in our decision making process (which can be quite confusing)
They custom build each pool & were able to show us exactly what it would look like by using a computer program, which made it much easier to visualize & make changes, if desired. We absolutely LOVE our beautiful new Swimming Pool, cage & pavers. It truly changed the entire look of our home & we are very happy with the outcome! We are also very proud of our new look & encourage anyone looking to add a swimming pool, to consider Superior Pools :-)
I had three issues during construction and they were discussed and negotiated to my satisfaction. I would say that any dissatisfaction was due to my own lack of knowledge as this was the first pool I had ever had. I am very satisfied with the construction and quality and I found the employees to be honest and knowledgeable and hard working. Overall I would recommend this company to others!
I would recommend this company to anyone and rest assured, you will not be sorry.
They are there for you when you need them.
Excellent advice on choice of pool and pavers, we are very happy with our pool.
One: Spent about two weeks investigating pool companies in the area on the internet and BBB.
This included looking to see where they were located and what their place of business looked like.
Two: The wife and I drove to the Superior location for a visit. We kind of knew when we walked in and
was greeted and offered the chance to look around while we waited to talk with someone that we liked what we saw.
We left with a purchase of a new pool.
For anyone knew to getting a pool installed, don't be alarmed, as I was, at damage that appears to be done in digging a pool in a confined area. Jon ( the owner ) promised me I would end up with a " Superior " pool and I Did. Everyone at Superior Pools is dedicated to delivering a very quality product. The work crews show up when scheduled and are very good at their jobs.
Thanks to Jon, Josh ( construction lead man ), Pat ( pool teacher ) and all the crews for a job well done.
Another " Superior Pool "
Project Date: January 2013
Project Price: $10,000 - $49,999
We hired Superior pools in 2013 to install a lanai & inground pool. We couldn't be happier with the finished product. There were a couple of minor details that needed attention, & they showed up promptly & corrected them. I still call them today if I have a problem with something that I have done & they either explain it to me over the phone or come out & help me. I would definitely recommend them to anyone.
April 3, 2015
Project Date: October 2013
Project Price: $50,000 - $100,000
The folks at Superior provided us with the most value and Superior quality with both the sale and workmanship of the finished product. The pool was on time no hidden costs and we are still today over satisfied with Superior Pools.
April 3, 2015
Project Date: February 2015
Project Price: $10,000 - $49,999
It was a very big step for me and after a lot of hesitation, stops & starts ... I did it. Superior Pools designed, built and now maintains my pool. I couldn't be more pleased. Anytime I had a question I could call anyone and get an answer ... always respectful, honest and thorough.
I have had nothing but positive feedback from neighbors and friends.
I would highly recommend Superior Pools to anyone.
April 3, 2015
Project Date: April 2014
Project Price: $50,000 - $100,000
After a sit-down with Jon (Pool King JR.), my wife and I were beyond ecstatic and even more confident with Jon and his company Superior Pools! Jon and his Team spent countless hours with us and multiple 3D drawings to make sure we had EXACTLY what we wanted. Superior Pools made my wife and I feel like we were part of the family and it is extremely rare to find that in business these days. Jon worked with us to give us the most options for what we wanted at the best price possible. He succeeded! We signed our names with a personal promise of "you will be swimming in 33 days or less", we couldn't wait to get started. Sure enough, 30 days exactly later, we were swimming! The construction came out so perfect and beautiful, we felt like we were still looking at our 3D picture. Superior Pools, literally made our dream go to paper and then to reality! I wish I owned more homes just so I can have the pleasure of doing business with them again. His pool cleaning team, run by Josh, are extremely polite and extremely hard workers with tons of knowledge, who make sure that your pool will ALWAYS be more "Superior" than anyone else out there! We give 2 extremely big thumbs up to Superior Pools of S.W. Fl. You will not be disappointed, we highly recommend this company. We wouldn't go anywhere else! So if you're in the market for a new pool and want a beautiful piece of art in your backyard, from a Family owned and operated business, LOOK NO FURTHER! Thank you Superior pools for everything you've done for us!
April 3, 2015
Project Date: June 2014
Project Price: $10,000 - $49,999
Professional through out the entire process of our pool construction.
We were in our dream pool swimming in no time. I highly recommend Superior Pools, we are completely satisfied with our decision in choosing them.
April 3, 2015
Project Date: March 2013
Project Price: $10,000 - $49,999
I hired Superior Pools to install a pool/spa at my home in Florida. They also installed the cage and all of the pavers on my lanai. The project could not have gone more smoothly. The quality of the finished project was outstanding.
I would not hesitate to recommend their services. In fact I am currently using their pool maintenance services.
April 3, 2015
Project Date: February 2015
Awesome Company in every regard. We purchased our pool through the team at Superior Pools and they delivered on every promise they made. From the price quoted through to promised completion each commitment was honoured and usually ahead of time.
I have also engaged Superior pools for pool maintenance and they continue to deliver with great service, all I need to do is enjoy!
April 3, 2015
Project Date: July 2014
Project Price: $50,000 - $100,000
Superior pools was great. They helped me design the perfect pool for my wife and kids. The salesman was very nice and not too pushy. In the end I felt that superior really cared about making a great product. The owner, John, was very nice and made sure everything got done in a timely manner.
April 3, 2015
We recently had a new pool installed by Superior Pools. This is an amazing company. It was indeed a pleasure to work with Danielle, the designer. She helped us to understand every step and was instrumental in helping us pick our pool tile as well as the pavers. She is a professional, so easy to work with and kept us informed throughout the process. Every one of the crew that worked on the pool are exceptional people. It was like watching art being made. Everyone is friendly, very talented and perfectionists in their specialty. Everything was done with quality materials and components, quality people and attention to detail. We feel we are a part of the family of Superior Pools. It has been a delightful experience and worth every penny because we know we have a quality pool that is absolutely beautiful.
by Rich and Liz R. on Apr. 22, 2016
Recently relocating to Rotonda West, FL from Georgia, we had no pool experience or knowledge. We asked around about recommended pool companies. Most mentioned Superior Pools as a good company, along with a few other companies. We met with Superior Pools, Danielle Not only did they respond to every detail of our pool desires but they also educated us regarding construction details we needed to know in order to make an informed pool company decision. We also met with another pool company. The educational benefit from Our Superior Pools discussion guided us on asking pool/ spa construction questions. Clearly Superior Pools was the right pool company choice. Through each step of the pool construction, Superior Pools was responsive and professionally responsible. Each and every employee took pride in their role of the construction process from digging the pool specifications, applying the gunite, plaster & Hydrazzo Cutting the coping, tiles and accent glass tiles. The teamwork was impressive. The result was and is Superior Pools is indeed superior! We absolutely made the right choice! We have heard horror stories from individuals that used other pool companies. It makes me feel sorry for them. We are thrilled with our awesomely beautiful Superior Pool! This has been a wonderful experience and a dream come true! Within 40 days from the permits - We have a pool with water... A Superior Pool
by Helen S. on Mar. 26, 2016
From the onset Superior Pools' entire staff delivered what they promised. This including our fabulous design with Ben and continued through the staff in selection of colors, features and products. Their quote includes the highest quality products with no upgrades needed. They resolved all issues that arose that exceeded our expectations which ultimately included delivering the completion of the entire project within 30 days. Special thanks to the Superior staff for our beautiful pool.
by Robert S. on Mar. 14, 2016
We just had a Pool put in by Superior Pools they were the best company to work with. We researched many pool companies they were by far the most professional. The crew was great to deal with from the boys digging the hole in the backyard, the cement guys to the whole staff they were hard working and met all deadlines. Family run and supportive. Our pool is wonderful thanks to all at superior
by Mary M. on Mar. 13, 2016
Superior Pools has managed to exceed our expectations. Ben from sales was very accommodating in coming up with a design that fit our budget and wants. The construction process was truly a whirlwind of activity as we only encountered one day of non-activity due to weather, otherwise it was a fasten your seat belt as it happened fast and furious. The pool was filled within 30 days from start of construction. Three weeks later they were back to replace any pavers that we deemed inferior. Superior Quality with stunning results.
by Steve H. on Feb. 25, 2016
Superior Pools lives up to their name of giving a superior and quality service and pool. B was an excellent, professional and very accommodating. He was literally available day or night! He was quiet patient with us and our endless questions. Pat is very friendly and courteous and quiet knowledgeable about pool chemicals. Josh was friendly and knowledgeable and answered any questions in the construction field. The office staff was quiet friendly as well! The gentleman, who did the pool tile work, the coping and finished the plaster work of the pool was meticulous and exceptional! The crew who laid the patio block decking were excellent! Absolute Aluminum did an outstanding job creating the pool cage to meet the dimension and design of our "L" shaped pool, off our lanai!! The pool contract was all inclusive! Superior Pools uses their own contractors from start to finish. We didn't have to hunt and search for contractors to do each section and try to schedule them in. From start to finish, it was like a well-oiled machine; each contractor coming in to do his part of the job! We truly didn't have to worry about a thing. At one point, we were concerned about the color of the plaster; we wanted to have 'blue' water but the plaster was white. B **** assured us that it would be blue and we trusted him that he would be true to his word. and he as!
by LindaAnn S. on Jan. 18, 2016
From day one Superior has treated us like family. B.C. took our ideas of what we wanted in a swimming pool and came up with a design that put smiles on our face! The professionalism and dedication of the construction team were refreshing to see. Just to have water in the pool within 3 weeks is no small feat! It's really nice to know that everything is done in house. I'm pretty sure if we had gone anywhere else we would still be waiting to get in the water!
by Shawn P. on Sep. 14, 2015
After a lot of research and over 6 companies giving us quotes I was down to choosing between two companies to build the pool at my parent’s house. I made the right choice going with Superior. I don't think I can describe how fast, clean, professional, and understanding of our needs the people in this company are. From the time Danielle and John came to the house to measure I felt like I was dealing with friends. They designed a 3-D image of what the final project was going to look like and I must say they build it exactly as the picture. We had some inconvenience with some trees the City did not let us remove (it required a lot of patience) but that did not stop Danielle from designing a perfect backyard with a pool. I'm not kidding when I tell you they built exactly what they designed. Next Josh who is very professional put up the company signs up and told us what to expect in the next couple of weeks. In no time workers started to dig in and built and the pool started to take shape in a matter of days. The workers are professional and unbelievably organized and clean. You can tell they have an art for this and love what they do. The guys that came to do the screen were not only swift with the installation but also clean. Our pool "teacher" Patrick was superb and super friendly. He took his time explaining every detail to keep our pool clean and long lasting. I cannot tell you with enough words how highly I recommend this company, they really do bring your dream pool to reality. You make a appointment, they visit you and design your vision and in no time you are in your own little world in the back yard splashing around in a amazingly fast and clean built pool. I do have to give them credit and mention that I have had a few pool owners visit the house, they all compliment the pool equipment installed because you can't tell when it's on since it is very quiet. If you want your dream backyard this is def the company to go with. I will forever be grateful for the friendly, patient and special treatment I feel we received while working with Superior Pools.
by Yani R. on Sep. 10, 2015
It is with great pleasure that we highly recommend Superior Pools of Southwest Florida Inc. From our first contact with Danielle K, Design Consultant to the Final Day of completion Danielle was there to guide us through what would become the dream of a lifetime. Our Pool is the grandest of simplistic designs, a truly hand built masterpiece. Everyday, during the construction process was another day of amazement. We were so impressed by the diligence and perseverance of each crew member to be so focused and work that hard, under the conditions they were faced with was nothing short of incredible. There will be never be Thanks enough to everyone for what they accomplished in the 12 working days it took to build our backyard oasis. We must send out special thanks to following; Josh K, Service Mgr. now trusted friend, Thank you Josh for your respect, honesty and integrity..... Juan, Lee, Teo, Gerardo, Kenny, thank you and your team mates for working so hard in during those 100 degree days Your Amazing !! Patrick K, Pool Service Mgr. Thank you for your thoroughness, attention to detail and willingness to go beyond the call of duty, I suspect you'll go far in life. !!! Adam A, Pool Service Tech we look forward to your trustworthiness and expertise in caring for our investment. We'd also like to say a special thanks to the extremely enjoyable and highly respectful Janet K. who you'll meet any day at the front desk. Thank You Janet when we needed someone. To those reading this review and contemplating Superior Pools for your "Dream Builder" We cannot imagine anyone not being thoroughly satisfied with the entire Superior Pools Experience. The Quality of the products and the service they provide are second to none... AAA+... 5 Stars.... :) :) :) We'd also like to mention Absolute Aluminum builders of our Pool Cage and sub contractor for Superior Pools, you've aligned yourselves with a great product and service provider. A+
by Dave & Peggy P. on Aug. 08, 2015
Superior pools built a pool for me last year in 2014. It was amazing to see how smoothly and efficiently the process went. Had it for over a year and still looks as good as it did when it was put in. The iPhone control system shows how far ahead of the curve superior pools is compared to competition. Jon, Josh and Pat all work together to ensure that the pool went up in record time. Couldn't be happier with it!
by on Jul. 03, 2015
Just a short note to say thanks for not only doing a great, but a "Superior" job on our new pool. All your people are not only craftsman, but truly artisans. You can tell that they take real pride in all phases of their work. Please pass on our thanks for all the efforts on our behalf. Lynn & Wayne B.
by wayne b. on Apr. 30, 2015
I selected Superior Pools to build my new swimming pool for two reasons. One: Spent about two weeks investigating pool companies in the area on the internet and BBB. This included looking to see where they were located and what their place of business looked like. Two: The wife and I drove to the Superior location for a visit. We kind of knew when we walked in and was greeted and offered the chance to look around while we waited to talk with someone that we liked what we saw. We left with a purchase of a new pool. For anyone knew to getting a pool installed, don't be alarmed, as I was, at damage that appears to be done in digging a pool in a confined area. Jon ( the owner ) promised me I would end up with a " Superior " pool and I Did. Everyone at Superior Pools is dedicated to delivering a very quality product. The work crews show up when scheduled and are very good at their jobs. Thanks to Jon, Josh (construction lead man ), Pat ( pool teacher ) and all the crews for a job well done. Another " Superior Pool " Fred M.
by Fred M. on Apr. 18, 2015
I recently had my pool resurfaced and all equipment replaced. Along with changing over to a salt system. I also had them install pavers over my pool deck. The project was completed In a timely manner and each day was left clean up. I would more than recommend them to anyone looking to have a new pool put in or your pool redone. I did my homework got 3 prices and they are in line with everyone else. I felt confident in Jon and his team and am happy that I chose them.
by Ryan W. on Apr. 14, 2015
We chose superior due to recommendations from a "Venice scoop" site. The process was exciting to watch. The superior crew was professional, and personable with every aspect of the project. Josh, Chad, and Pat were patient with our questions, and responded quickly to all calls, texts, and emails. Our finished project is just perfect. We are enjoying the pool and deck every day. We were quoted a price on day one and that never changed from beginning to end.
by Mary E. on Mar. 29, 2015
We had Jon and his incredible crew put in our pool last summer. They did a 3D layout for us so we could see exactly what it would look like. They completed the work efficiently without any delays. The pool is absolutely beautiful and exactly what we wanted! Josh did an excellent job with "pool school", and we felt confident taking over the maintenance of the pool. The service is excellent, Jon and his team were always available for questions, and Jon helped us with color selections. 5 stars, absolutely recommend them, awesome job!
by Laura N. on Mar. 14, 2015
Superior Pools was recommended to me by many residents of my community. After consultation with their sales staff, I ended up with a beautiful pool and SPA, including two extra steps that I requested in the SPA. The owners and workers were always responsive and patient with my questions and requests. It was a great experience.
by Katherine T. on Mar. 07, 2015
Naples, FL 34104
My back yard is beautiful. They did excellent work. I would really like to comment on how nice they all were to work with. Everyone from the owner thru the workers was courteous and pleasant. Every time I emailed Spencer a question he got right back to me usually the same day. He really made the job go smoothly.
Bonita Springs, FL 34135 Great - no problems
Port Charlotte, FL 33948
They built an approx 23x 13 foot pool with sunshelf and bubbler and a covered patio area. They performed as promised in quality, timing and cost. We were amazed at how quick they were in installing the pool and the quality of their work. The cost of the pool was higher than another bid but perhaps not with the upgrades we got.
Fortt Myers, FL 33913
We contracted Superior Pools to build a pool at our existing home. This is a family owned and run business. From the design of our pool to the completion, the family was involved every step of the way. I truly cannot express how very happy we are with our new pool. I was so concerned about having everything upturned around our home, but was actually pleasantly surprised how very interested I was in following the entire construction process; amazing how much work goes into building a pool. Every team that participated from the beginning to the end were so very professional and diligent. Thanks, Mike & Dee, Spencer and Shane for making a dream come true for us!!! Anthony & Marty
Estero, FL 33928
Awesome! On schedule, great communication, organized & professional.
Venice, FL 34293
Spoke with Jon whom is a co-owner and explained that I have purchased an in-ground swimming pool pump and digital programmable multipurpose control.
Nobody that I had spoken to until I spoke with Jon was willing to install a pump and timer since I did not purchase from them but nobody sells the pump (very efficient).
Jon has been great throughout this frustrating time and I highly recommend Superior Pools.
It just amazes me that pool companies do not want to install a 3rd party product.
Fort Myers, FL 33913
We are very pleased with how the project went, and we gladly give Superior Pools our highest endorsement.
We received a total of four quotes from various pool contractors, and while Superior Pools was not the lowest price they demonstrated they would be the best value and the easiest to work with - family owned/operated business, use of quality products, and best of breed pool design and construction. We noted that the proposed equipment selection was better (e.g., variable speed pump, top of line salt generator (size and model) and that the use of a common manufacturer for the equipment would minimize integration issues and provided an extended warranty. We also understood the value of using subcontractors who were very dedicated to the business.
The fact that the owner, Mike Brandt, visited the job site at the start of each work day and at a minimum returned again at the end of the day demonstrated his commitment to building a quality pool. Mike also kept us up to date regarding the project schedule, including who would be coming and when they would be there. The work flow went extremely well - no long delays between stages of work or waiting for materials or crews. When any issues did arise (very few), Mike was on top of the situation and was decisive in taking corrective action. He also ensured that we were completely satisfied with the results, even if it meant doing something over. Superior Pools also demonstrated the ability to reach out to manufacture representatives for help to get early and total resolution, which they accomplished in handling an issue we had with the remote control unit. Lastly, and very important to us, Superior Pools was very prompt in returning phone calls and responding to emails. Our calls were always responded to within 24 hours - more often within the hour.
In closing, we feel that everyone at Superior Pools (from the owner down) is very customer focused and committed to building a top quality pool/spa.
North Fort Myers, FL 33903
From creation of the pool design, Spencer, gave us great ideas and advice to make our pool a showcase. Superior pools installed new pavers instead of adding ones that were on our lania, it gave the pool and backyard are great look.
Mike and his crews came when they were scheduled and kept us up to date on the installation. Everyone who comes over is so impressed on how the pool, cage and brick pavers turned out. I would recommend Superior pools highly.
Thomas Tomaszewski 33931
Superior did an excellent job. They went above and beyond to make sure everything was installed correctly.
They were extremely good at keeping us updated on the progress of the project all the way to completion.
They were genuinely nice people to work with!
Douglas Plattner 34292
Superior Pools Provided us with our Pool that we have been looking for about 5 years they were on time with everything they needed to do. The quality of their work was outstanding I would recommend Superior to whoever is looking for a pool to be installed. It went on time and there are no Don'ts to report they delivered everything that they said that they were going to do.
Tim Falconi 34275
From the first moment I encountered Superior Pools through the completion of my custom swimming pool and spa they have not failed to impress. From the first conversation through the completion I have been comfortable with their approach. During the sales process they answered all of my questions, provided meaningful information and answered phone calls and emails immediately.
Being in business form myself I appreciate that all questions were answered with integrity and without pressure.
Because I was so comfortable with the approach of the Superior Pools Team and
Jon the owner, I was very confident that the price quoted was fair even without comparison shopping.
In my own business experience, I have learned that the illusion of a better price is not always as it appears.
Through my construction project Jon and his team proved my trust and confidence was well deserved.
At each turn they did what they said they would do to the standard they said they would do it either on and more often than not ahead of the time they had promised.
In addition, each of my queries was met with professionalism and concern from Jon and his team and immediately was answered (not that there were many). At no time through the process did I feel like I was less important than their most valuable client. Watching the Superior team create and complete my pool you would think building a pool is a simple thing because it was so seamless. I know otherwise but due to their efficiency and precise scheduling the pool was completed to a high standard in what I believe to be an incredible turnaround time.
Needless to say we are enjoying our pool, are proud of the finished product and are extremely impressed that Jon and his team brought it together earlier than promised and most importantly for the price promised.
The entire team seems to take pride in service and the quality of product they provide and as such I will also be continuing the relationship with a maintenance agreement.
I strongly recommend Superior Pools to anyone that wants a high quality, fairly valued pool with a trouble free installation process. Interestingly anyone who I have bragged about my experience to comments “Yes we heard Superior is the Best”, they have definitely earned their reputation and place a high value on it.
Peter Tiernan 33952
Installed pool/cage it finished up nicely.
Steven Schooley 33953
They come every week to service our pool.
They installed the pool 3 years ago. It was fine. They are timely.
It's usually a different technician each time.
Theresa Day 33953
They worked on the mechanics of the pool.
They installed the pool last summer.
It was fine. They did a good job.
They were responsive when we called them.
Catherine Martin 33953
We are over half-way to finish.... just wanted to Thanks Josh Kline help and advice.
picked colors & tile today ....so far so good ... everyone has been very helpful & friendly.
Highly recommend this family owned company!
David P. Venice, FL
Friendly, courteous and knowledgeable professionals who can transform your humdrum yard
in a custom design oasis of fun and relaxation and then stand behind their work.
This group definitely lives up to their name!
Wendy dawn B. Cookeville, TN
Their name was the only choice for this company because they are extremely Superior.
I have had numerous customers who have used Superior Pools and every single one of them had only the best things to say about them.
I do not hesitate about referring anyone to them because I have a great deal of confidence in them and in Jonathan especially.
I know from past experiences the nightmares that can come from choosing a less than Superior pool company!
Jim K. Punta Gorda, FL
Overall great staff, excellent craftsmanship. Everything was completed in a timely manner
Anita Parish 34135
The pool is beautiful! They are the best company I have EVER worked with; they are always there to answer any questions. They are here when they say they will be here. They returned any phone calls very promptly.
The teams that they have that come out and do the jobs are respectful and were very efficient in their work.
I cannot say enough about Superior Pools. I would HIGHLY recommend them to build your pool. We work with the office in Gateway. Mike, Spencer and Shane were awesome!
They are such a nice family owned business.
John Weitzel 34292
Very helpful with pool and deck layout. Good suggestions for location and shape of pool, entrance steps, fountains, and jets.
Great selections of pavers, pool finishes, lighting and designs.
Many pictures to view to get an idea of what the finished product would be in its finished stage.
Excellent pool equipment to choose from to operate pool. Installation was accomplished on the time line presented.
Personnel were helpful, courteous and know ledge able. Top-flite training provided on pool operation and keeping pool chemically balanced. Secured all government permitting necessary.
Extremely satisfied with finished product.
Karen Bell 34291
We absolutely love our custom pool built by Superior Pools of Port Charlotte, FL.
We chose this company over 4 others. Pricing was good, design services were excellent, they had good recommendations but really important to us was the lack of a high pressure salesperson.
Our salesman and designer listened to our ideas and spend many hours with us long before we contracted with them. We repeatedly changed the plans and always felt our calls were welcomed.
The products used were of good quality, many items were standard such as pebble Tec and Pentair pool components. The biggest advantage that Superior had over the other companies was pool size.
The other companies kept increasing the price every time we enlarged the pool.
once we signed the contracts everything went according to schedule.
They did exactly what they said they would and in a timely fashion. The office staff and workers were friendly and accommodating. The company owner stopped by many times to make sure we were pleased with the progress.
They became like family and we still stop by from time to time to say hello or they give us a holler when they are in our area. Our pool has been finished for a year now and we are 100 percent satisfied.
Whenever we are always for a month or more we also utilize Superiors pool cleaning services. The service is excellent and Josh is extremely helpful and conscientious.
Toni Conerly 33952
This was the best transaction ever! The people at Superior know what they are doing. They are friendly and helpful, and always available to answer questions.
THEY ALWAYS ANSWER THE PHONE!!! I did a lot of research before I selected Superior because of a problem in the past. I was not looking forward to going through the whole process again, so I was elated by the way this transaction went. We are on a very tight budget, but my pool looks like it cost a million bucks!
Superior helped us through the entire process and our pool was complete within a month!!
It is now almost a year later and I'm still thrilled with my pool. We haven't had any problems at all. Everything looks wonderful and works perfectly!
I would definitely recommend Superior Pools to everyone!!
Toni C. Port Charlotte, FL
The best pool company ever!! It has been almost a year since our pool was built and we couldn't be happier with it.
We had a pool built once before at a prior address and it was torture - we swore that we would never do it again. Well, we couldn't live without a pool so we did a lot of research and ended up with Superior.
What a joy! I never thought I would actually enjoy the process, but with this company everything was easy and fun. The people at Superior are always available to help in any way they can and they do SUPERIOR work.
Never even a hint of a problem. We're thrilled and would recommend them to everyone!!!
Jose Ines C. North Port, FL
Very helpful with pool and deck layout. Good suggestions for location and shape of pool, entrance steps, fountains, and jets. Great selections of pavers, pool finishes, lighting and designs.
Many pictures to view to get an idea of what the finished product would be in its finished stage.
Excellent pool equipment to choose from to operate pool.
Installation was accomplished on the time line presented.
Personnel were helpful, courteous and know ledge able.
Top-flite training provided on pool operation and keeping pool chemically balanced.
Secured all government permitting necessary.
Extremely satisfied with finished product.
John & Jo
Mary P. Punta Gorda, FL
I had my pool put in November 2013 and could not be happier. From beginning to end, I felt confident with Superior. I had 4 different pool companies give me their estimate, but I wasn't looking for just the lowest price, I wanted top of the line all the way and that is exactly what they delivered.
From Sales to Danielle on the phone, and Josh who is great, I always felt that they knew me when I called and any question I asked was always answered. I can't tell you the compliments I receive on my pool.
When all the lights are on and changing and the Laminar Jets
I had installed throw light into my pool and make awesome.
I would highly recommend Superior and their incredible staff.
Daniel E. Venice, FL
Superior Pools installed our pool over two years ago and we are extremely happy with both the pool and the service we received since then. I am writing this today as Josh, one of their fantastic employees was just out to replace an actuator valve that had malfunctioned. Thanks to a better than average warranty provided by Superior, this was covered 100% without a penny out of our pockets.
Prior to putting our pool in, we solicited bids from 5 different builders.
While Superior was in the top three in price, we had to perform a lot of bid work with the other builders as they were not including items that Superior did.
Once all the bids were identical, Superior was by far the most competitive. We chose Superior based on price, thoroughness, and the fact that any question or idea that we had was addressed immediately and professionally.
A good sign from someone you are getting ready to initiate a large project with. Should state that we also visited two pools that Superior had recently installed and called several of their references, homeowners that had pools installed several years ago. Everyone we spoke to had nothing but great things to say. Superior helped us greatly during the design phase. We were adamant about making sure we had discussed every detail of the design and building process and met with him several times. He also made sure we were asking the right questions to get what we wanted. During the installation, Superior handled everything. One thing worth mentioning here is that it was mostly Superior employees doing the work.
This was very different than other builders who sub-contracted just about everything.
Work was done quickly, without mistakes and it was easy to tell that they had a ton of working knowledge on the subject. Something else that was important to us, they always kept the work site clean, picking up and tidying up at the end of each day. We did have questions during the construction phase and Superior available 90% of the times we called. When we had to leave a message, call back was in a couple of hours.
After the pool was installed, we received two more visits from Superior.
1) To review the pool and make sure we were happy with the whole process
2) to give us a pool school since we were taking care of our own pool.
Since then, if we've ever had an issue, the same folks who installed the pool have always been there to assist. Overall, Superior has been the easiest and most thorough vendor we've ever dealt with.
Nothing is ever considered to be out of scope for them and they are always happy to hear from us.
Highly recommend. One thing I highly recommend for a homeowner? Built in cleaning jets in the bottom of the pool. All we every do is brush the pool once a week,
sometimes once a month and the cleaning system takes care of the rest!
Danielle S. North Port, FL
We had our pool installed by Superior about a year ago & we just couldn't be happier.
We decided on Superior based on recommendations from others and I must say they did not steer us wrong.
The price was better than we could have hoped for & if I remember correctly our pool was built in less than a month. In addition to the pool we had our entire lanai covered with brick pavers.
I was amazed at how quickly they worked & even more now at the quality. We continue to use their weekly pool service which I also highly suggest.
The most I ever have to do with this pool is skim the water surface & that's only because we have a large oak that hangs over. Thanks for doing such a great job & creating our outdoor sanctuary!
Marilyn F. Nokomis, FL
Because this is such a big expense, we researched many companies and got 5 bids. We then compared the bids.
We found out quickly other companies, whose bid may be lower, did not include items in their bid that were needed or were of lesser quality than Superior Pools.
Superior representative, Superior was very clear and confident in his bid that he used quality workers and materials.
We are delighted with the professional workers who took great pride in the precision of their work.
The work was done in a timely manner and a pool representative checked regularly to see all was going well.
Our beautiful pool and spa are visited often by people looking for tips on building a pool. We are delighted by our choice to use Superior Pools and highly recommend anyone building a pool look into quality for many years to come
Jan M. North Port, FL
Our pool was built in August of 2013. Superior did a great job. Our pool and spa are beautiful and we are in it neatly every day.
The salesman was very knowledgeable and they did everything they said they would. We had our pool in 30 days. Someone was here nearly every day doing something.
Their crews were well coordinated and timely. The owner is accessible and happy to talk to you about any questions.
We had a couple of service issues during the past year, and they were addressed and fixed right away. We highly recommend Superior Pools!
Marilyn Foote 34275
We are delighted with Superior Pool. This is a big expense and we did much research into companies and got many bids. As we compared bids,
we quickly discovered all the bids did not include all the items needed so the bid seemed very low cost.
We got high quality materials installed by highly professional workers that took great pride in the precision of their work. The work was done in a timely manner and Superior representative checked regularly to see all was going well. Neighbors come by often to get ideas on building a pool. We always advise they talk to Superior. Our beautiful pool significantly enhanced the value of our home.
We will enjoy our wonderful pool for many years.
Tom Johnson 34287
For the last year we have been having a great and professional experience with our pool staying as blue and clear as the way a pool should always be when a company is taking care of it!
They have a wonderful team that are respectful and hard working. And are always in constant communication with us. Especially when we go back up north for the summer! Such a tightly ran ship!
Never will trust anyone more to handle my crystal blue pool!
Kathy H. Port Charlotte, FL
The home we purchased had an old, outdated pool. Also, we had a leak that we could not locate.
We originally hired Superior Pools to perform our weekly pool service. We sat down with their very informative/friendly remodel people and contracted with them to do a complete make-over.
We were very pleased with their work and love the finished product.
Would highly recommend this company for any aspect of pool needs.
Sherri Wood 34291
It all happened very quickly, just as they said it would.
From the digging of the hole to the pool, to the cage, to the swimming.
It is a beautiful pool and we are so very happy with it.
Mr. Hunt 34287
I just had a pool built by Superior Pools. I couldn't be any happier with the job.
From the first day I walked into their Office, It has been a great experience.
They did everything they said they were going to do and then some.
When I was told they would be at my house, they were there.
Once they were on site, the project went a lot faster than I expected.
All the workers were very polite, And explained what they would be doing that day.
Jon, the owner of Superior Pools was on site managing the project
And even helping the working dig the holes for the plumbing.
I work in sales for an Aluminum Company and I hear and see a lot of Horror stories about other pool companies.
When choosing a pool builder. There was no question as to who was going to be building my pool.
They were very fare on the price and explained all of my options.
I would highly recommend Superior Pools to anyone that is thinking of having a pool built. They are honest and stand behind everything to do.
We love our new pool and would like to say Thank You to all that was involved in making our dream come true.
Linda Colannino 33913
Every promise made was kept. My pool is beautiful and just what I wanted.
Dee was so helpful with the design, Mike oversaw every step of the installation and Shane did a great job with the follow up. I would highly recommend Superior Pools to anyone.
Joe Forsten 34286
After a sit-down with Jon (Pool King JR.)
My wife and I were beyond ecstatic.
And even more confident with Jon and his company Superior Pools!
Jon and his Team spent countless hours with us
And multiple 3D drawings, he made sure we had EXACTLY what we wanted.
Superior Pools made my wife and I feel like we were part of the family and it is extremely rare to find that in business these days.
Jon worked with us to give us the most options for what we wanted at the best price possible.
He succeeded! We signed our names with a personal promise,
Of "you will be swimming in 33 days or less", we couldn't wait to get started. Sure enough,
30 days exactly later, we were swimming! The construction came out so perfect and beautiful,
We felt like we were still looking at our 3D picture. Superior Pools, literally made our dream go to paper and then to reality!
I wish I owned more homes just so I can have the pleasure of doing business with them again.
His pool cleaning team, run by Josh, are extremely polite and Extremely hard workers with tons of knowledge,
Who make sure that your pool will ALWAYS be more "Superior" to anyone else out there!
We give 2 extremely big thumbs up to Superior Pools of S.W. Fl. You will not be disappointed,
We highly recommend this company. We wouldn't go anywhere else!
So if you're in the market for a new pool and want a beautiful piece of art in your backyard,
From a Family owned and operated business, LOOK NO FURTHER!
Thank you Superior pools for everything you've done for us!
Karen Poch 33953
It went extremely well. It is a hard decision to pick a contractor for such a large investment. I was new to the area and walked into their office off the street after seeing other reviews.
I had contacted a few other pool contractors and had not been impressed. Superior's prices seemed in line with other prices I was receiving - not the lowest, but not the highest either.
Everyone from salesmen to all of the crew were professional and friendly And seemed to really care about customer service. You can they are very experienced. He was not at all pushy and listened to what I wanted and was extremely helpful in designing the pool, And considering all options.
I saw waterfalls on pools during a tour of local pools and so glad that I added one to mine.
It looks and sounds great and adds a nice upper level area. He never pushed for anything but simply gave pros and cons to each idea I had when asked.
The office staff were very prompt in getting answers for any questions I had along the way. I love my pool and highly recommend this company!
Robert Hill Naples
We had searched for several months to find a pool installer and just couldn't find anyone that was responsive enough To have us commit to them doing the work.
Maybe it’s just FL but nobody seemed like they cared about customer service and they were kind of indifferent to actually earning your business.
Superior Pools has been outstanding at customer service and communicating to us fully on every step.
We just got approved to start digging but so far the process and the team at Superior has been awesome.
I believe it’s a family run business and that’s somewhat comforting in knowing they will be fair and honest in their dealings. I would highly recommend Superior for your pool project.
Don M. Englewood, FL
I just recently had a pool installed by superior pools of southwest Florida. I found the company to do exactly as promised in a timely professional manner.
The quality of the pool is top notch and includes features as standard that the majority of the companies I got bids from never even mentioned.
Such as a pool level over flow so you don't have to remove water after a heavy rain event, a gravel sump
under the pool with stand pipes to remove water from under the pool in the event of having to empty the pool and a top notch pebble finish.
Every feature of the construction was professionally executed from the coping, pool deck pavers, screened enclosure and the mechanical work.
Small things like the pool piping coming out of the ground between the house and the equipment pad instead of the outside to make mowing easier.
I have heard horror stories from people having pools installed but you won't hear those stories if you use superior.
They also offer a weekly pool service that is also excellent. Pool start up went very well and they went over every phase of the pool mechanics and chemistry when they did there pool school.
The customer service is great, Chad there salesman was on the job site checking on the different stages of construction not like other companies
that once they get your check you never see or hear from the sales staff again. Jon the owner of the company made sure he contacted me and made sure everything was good.
Patti Smith 34288
After doing extensive research before selecting a builder I chose Superior Pools of SW Florida.
This decision proved to be one of the best and most satisfying that I've made.
All the employees of the company displayed professionalism and pride in job beyond anything I've seen in recent times. The employees were not just hard workers but craftsmen that took extra care to create the perfect results.
The process was monitored closely and communications throughout were excellent.
The various crews coordinated their work like a fine tuned machine and at the end of each session the work area was left spotless.
The pool was actually completed ahead of time. I would highly recommend this company to my friends and family. It was truly a remarkable experience.
The absolute best experience I've ever had with a company!
Your call or emails are returned promptly, everything is just as they said it would be.
Project came in on budget and ON TIME.
I would highly recommend this company to anyone wanting a pool,
don't even talk to the rest just call them...Juliet
Paul Luksha NAPLES
Really good. I have used them for a year. They did a pool resurface on the pool. They were professional and on budget. Their responsiveness is excellent.
Daniel Ross 34224
We used them for cleaning services.
We have scheduled a pool resurface with them as well.
TERESA HARTMAN 33908
THEY BUILT US A POOL WITH A GROTTO WATERFALLS, DECK JETS AND BUBBLER.
IT ONLY TOOK THEM LESS THAN TOO MONTHS FROM START TO FINISH.
THEY WE VERY PROFESSIONAL AND DID EVERYTHING LIKE WE WANTED AND THEY POOL IS BEAUTIFUL.
Chris R. Venice, FL
Highly recommend... Did a wonderful job resurfacing my pool!!!
Bonnie S. Venice, FL
Superior pools are really “superior"! They are an honest hard working family business that gets the job done. Our pool is beautiful...we have no complaints with their workmanship and quality of their product.
Catherine Martin 33980
Have not committed to a pool as yet, but will use Superior when I do.
Robert W. Inglis 34293
They were on time and on budget.
There were only minor problems and those were dealt with promptly.
If I had to install another pool, I'd use them again.
Chrissy Weimer 34287
I worked with Jon and it was an absolute pleasure. Communication while whole project was going on.
Install was a painless effort on my part from start to finish. Had 3 estimates all 3 very close in cost and they made me feel the most comfortable.
I cannot speak on the other company's but I believe they went above and beyond.
Jon explained all the steps and on the first day I came home to a shell of a pool,
He said they would remove all of the lose quartz well it was down to the concrete.
The new topping went beautiful. With a custom turtle inserts along with a UF for the gators.
Looks awesome. The last part was the thin pavers to go down and it really made the 20 year old pool
look like an updated pool just installed. I would have to say the paving crew was fast and very very good at what they do.
J.B. Klecha 34275
The quality and service that Superior provided was excellent!!
Robin worked with on several different plans and helped us out every step of the way.
They said it would take 5 weeks start to finish after the permit was signed and they achieved the completion date with no problem.
The teams all worked together and were very respectfully of these homeowners. Josh the tech who handles the pool school at the end of the install and who handles the start up
Did an outstanding job on teaching us about and the care of our new pool. Superior Pools is a one stop shop for installing pools
they handle everything for you and they keep you informed on what is happening with great communications. I highly recommend Superior Pools.
Kat A. Nokomis, FL
Great company to work with. Very attentive and quick to respond to any concerns you have.
Workmanship is of the highest quality. A very good experience overall.
Bob Alexander N. Venice, FL
Steve Knapp 33980
It couldn't have gone better. They did a quality job.
Kept me informed of what was going to happen every day and took care
of any surprises that came our way in a professional manner.
Steve Knapp Port Charlotte
5 star it’s simple. They tell you what they can do and when they can do it and then they follow up with what they said. If any problems arise,
they take care of it quickly. Their honesty and quality of work make it a pleasure to deal with them. I've got nothing to gain by writing this other than to tell others about
their SUPERIOR Company because they treated me right and I want to do whatever I can to show my gratitude.
Margery Metzler 33913
Dee one of the owners is delight to work with and allows you to take your time with each decisions.
Mike the other owner is there every day that a crew is at your house to make sure the work is done properly. Absolutely no complaints.
They are a family business and are very particular that every contractor use does the best quality work.
Ryan W. North Port, FL
I had my pool re-finished, new tile, new equipment, heater, and pavers installed. Job completed ahead of schedule. Jon was a pleasure to work with. Received 3 other estimates all prices where close.
The deciding factors for me workmanship, (jobs I seen they had done) and service they always returned my calls and answered all questions. Would recommend to anyone looking to have any pool work done
Ray Kelly 33953
Our pool was completed this last November we had worked with them for over 3-years and finally we pulled the plug and started our construction.
I would like to say we are totally satisfied with the service and attention which we received
As well the final result as the pool was constructed and finished on time as promised having today a most impressive product
which we are proud to show. We rate the company as its name "Superior" having delivered us a quality product with integrity of construction as well represented by those which served us and Jon at Superior.
Cris Campbell 33953
We contacted Superior Pools for a deck and pool remodel.
We had 5 different companies give us estimates and we chose to go with Jon at Superior.
The detail of his estimate did not leave any loopholes for added cost, everything was laid out and then we met with
Jon to go over the estimate so we fully understood what he wanted to do. We were told that when the
pool and decking was finished it would be like we had a new pool and that is exactly how we felt. We had the pool surface refinished with a pebble coating, new tile installed, Pavers laid for the decking and new pool equipment (switched from chlorine to salt).
The crew knew what they were doing and worked very well together. Jon visited many times during the remodel and if anything was not up to his expectations he had the work redone.
All in all we are very satisfied and will contact Superior again for any future needs and recommend them to everyone we know. They also completed the work a day earlier than expected. We were amazed at how smoothly the process went, they finished a day earlier than expected.
Cris C. Port Charlotte, FL
We contacted Superior Pools for an estimate for a pool and deck remodel.
We were very impressed with Jon and Danielle, their knowledge of the products and the "vision" for the remodel. We had estimates from 5 different companies and chose
Superior over the others due to the detail of the estimate and the willingness to go over every detail with us.
My husband and I also let Jon go with his "vision" and recommendations and we are thoroughly happy with the end result. We had estimates that were less expensive but feel we would not have received the quality that we received from Jon and his company. The crew showed up on time every day and worked until dark or later, they actually completed the job a day earlier than expected. We had our pool resurfaced with a pebble finish, new tile, new equipment and pavers laid for the decking. We will definitely contact Superior Pools for any future pool needs we may have and give them the highest recommendation.
You will not be disappointed.
Toni Conerly 33952
I Love Superior Pools!! We selected this company to build a pool with an enclosure at our new residence.
We were new to the area and didn’t have any recommendations from anyone for a pool company.
We did a lot of research and selected Superior. They really live up to their name. They exceeded all my expectations.
Everything they told us happened exactly as planned. Their staff is wonderful and my pool was completed, start-to-finish in under a month.
We had a pool built at out last home about 20 years ago and I swore that I would never go through that again. It was a 3 month process and we were misled about many things.
Not so with Superior! There were no hidden costs or surprises. All the staff are very friendly and happy to answer any questions.
We were home for the entire build and everyone who came to the house were very friendly and professional. They really knew what they were doing and they did it well.
We will make sure that everyone we know hears about how wonderful Superior Pools is.
Robert Curto 33981
we recently had our pool finish, filtering system and electrical box upgraded
By Superior Pools in Charlotte County FL.
Working with Jon & Danielle was a great experience.
Everyone that we came into contact with in the show room was
professional and my wife and I really felt that the suggestions made to upgrade our pool and filtering system were made with our best interests in mind.
The teams who actually performed the work were courteous and efficient in the work they performed.
I was amazed that a pool could be emptied, refinished and filled in just two days, many thanks to the Superior team.
I would highly recommend Superior Pools to anyone who needs Advice, maintenance or construction for their new or existing pool.
Bob C. Port Charlotte, FL
We recently had our pool finish, filtering system and electrical box upgraded by Superior Pools in Charlotte County FL. Working with Jon & Danielle was a great experience.
Everyone that we came into contact with in the show room was professional and my wife and I really felt that the suggestions made to upgrade our pool and filtering system were made with our best interests in mind.
The teams who actually performed the work were courteous and efficient in the work they performed.
I was amazed that a pool could be emptied, refinished and filled in just two days, many thanks to the Superior team.
I would highly recommend Superior Pools to anyone who needs advice, maintenance or construction for their new or existing pool. Sincerely, Bob & Eileen (Port Charlotte office)
Rick Brown 34286
Hardest working guys I know. On time and did exactly as they said they would.
Jon, Lee, and Crew know what they are doing. I am very satisfied with their work and would recommend to anyone.
Michele and Rich Krieger 34292
Very pleasant meeting at their office. They took the time to explain every detail and start to finish process.
Exceeded our expectations by finishing in just less than 4 weeks.
Fabulous job and couldn't be more pleased with service from day 1 at the office with their salesmen to day 28 with final inspection.
Everything was taken care of and all we had to do was sit back and watch the very skilled workers on a daily basis.
The professional service is outstanding. They take great care in making sure all your questions are answered fully.
Every crew knows their job very well and takes great pride and care in what they do. Terrell is a master at waterfall building,
works with you to give you exactly what your vision is, no pre-fab here. The equipment, pump, salt generator and heat pump are all top of the line.
No skimping here. The clear view cage is a great compliment to a lake view lot.
No posts or chair rails to block the beautiful view. Pool school with Josh was very informative and he is very patient and knowledgeable about chemistry.
Our experience was most pleasant, done in a very timely fashion and with great quality workmanship.
I can't recommend anyone else who would bend over backwards to make sure you are completely satisfied with the entire package.
We truly love the outcome. Superior stands behind their work. They truly live up to their name SUPERIOR
Rene Jackson 33954
We were thrilled with the work Superior Pools did. Jon and Josh were very professional, honest and easy to work with.
It started out with me wanting just a price to re-furbish the interior of the pool, however, it turned into installing pavers on the pool deck,
front porch and walkway, as well as new pump salt system, etc.
We love the look of everything and thank Superior Pools for their kindness and responsiveness to all my questions and concerns.
Nathaniel Chapman 33913
We shopped around with several pool companies and choose Superior (Fort Myers Office).
The worked well with coordinating with our landscaper and keeping us up to date with what was going on.
They even installed my wife's pool lift that we already owned so she could enjoy the pool too.
Jayne Ransing 34104
We haven't decided to get the pool yet, but this will be the installation contractor we will use.
Very Professional. Very Knowledgeable.
Ed Triana 34287
Superior Pools resurfaced my swimming pool, installed waterline and coping tiles, along with pavers though out my lanai and walkway.
Pool pump and filter were upgraded along with installing a chlorine generator.
The end result looks superb. An astonishing difference with a level of fit and finish that is quite impressive.
Afterwards, the workers did a fine job in cleaning up the left over supplies.
I sincerely recommend Superior Pools. I can't imagine a higher quality job being possible.
Jodell Bent, 34285
This is the best company I have ever dealt with.
No hesitation, excellent, professional, hard working men came early every morning rain and shine
and worked nonstop, all in sync with each other. These men are very articulate in their profession.
To checking each tile around the pool for grout marks or any debris to smoothness of the inside surface of the pool.
Jon helped me tremendously with design and what I needed to bring my pool up to date. Pavers, coping and new tile he mixed colors
I could not even have imagined, and they look fantastic. He took in to play the surroundings and the house color for the perfect choice.
I Iuv luv luv luv my new pool and so will you if you call superior pools to do yours.
Sheryl C. North Port, FL
These guys are real pros, I wish you could see how they made my old pool look beautiful again!
Casey R. North Port, FL
Superior Pools recently finished a pool cage on my property. Every step of the way was easy, no surprises (which are common in this part of Florida).
The job was finished on time, on budget and has been a great addition to our home. I would highly recommend them to anyone who's looking for a pool, pool cage or pool refinish. Thanks!
Janet Armstrong 34287
Resurfaced pool interior, new fixtures, new pavers around pool deck. Super job. Can't say enough positive things for this company.
All the staff are hard workers. Super dedicated for customer satisfaction.
Owner was hands-on with the project as well. Don't use any other company, leave the quality to these professionals. Better than I thought!!!
Never seen such a hard working team. Love my pool. Love Superior!
Sam Citron, 34292
Superior Pools helped us to design and install a salt water pool and spa after we purchased a new home.
The cost included the entire structure of extending the lanai, installing the cage, pool pump, filter and heater.
We started the process with Superior Pools immediately following the contract to build our home.
We knew we were going to install the pool aftermarket. We met with the salesman on numerous occasions to design the pool.
The salesman told us the entire process would take about 35 days from start to finish. And that was exactly what occurred.
Our pool was ready in 33 days and we have been enjoying it ever since.
The professionalism of the people involved from the sales person to the installers was exceptional.
Their promptness in answering questions and follow through with any problems or concerns was commendable.
We use their weekly pool maintenance program when we are out of town
And receive e mail reports weekly which enables us to be totally aware of the status of our pool.
We would recommend Superior Pools without reservation.
Bruce Gaspar 34291
10/22/12 Groundbreaking for the Pool
10/23/12 Formed Pool
10/25/12 Poured Pool
10/27/12 Stripped Forms
10/29/12 Plumbing and Grading
10/31/12 Graded Deck Area
11/05/12 Poured Deck Area
11/06/12 Electrical Work
11/07/12 Installed Tile Border around the edge of the Pool
11/115/12 Screened Enclosure and Filter Hook-Up
11/21/12 Finished Interior of Pool and filled with water
As far as we are concerned, Superior Pools lives up to its name.
They were totally professional and courteous while performing all aspects of the project.
I could not recommend this company more highly. Thanks, Superior Pools.
JoAnn Ralph 33967
We used the Fort Myers office -- everyone we dealt with was great.
They kept us informed along the way and the staff and contractors were excellent.
We love our pool, patio and enclosure.
Susan Agee 33953
After contracting with them to install our pool, they went out of their way to accommodate our individual needs.
We already had a cage installed on our lanai, and they removed it, along with footers from our existing brick pavers.
To have the pool installed closer to our doors at our request. Although they didn't use the supplier of our existing brick pavers,
they were able to contact them and order the remaining matching pavers needed for our pool deck.
They cheerfully have followed up with all questions and needs from naive pool owners! Their pool service is excellent too!
Mary Meyer 33913
I could not have been happier with the service that I received
From start to finished with Mike and Dee.
Michael Geen 34287
Installed the pool within the assured time frame under difficult conditions. (Bad weather) Pool is 8Ft deep, had to deal with ground water, did very well.
Superior pools people and sub-contractors preformed very professional throughout the entire project. Over all everything went very smooth. Several small issues came up, post installation. These issues were handled very quickly and without debate. I had a large portion of my yard reseeded after the pool was installed.
The sod contractor was recommended by Superior and did an excellent job as well. Note: I am not one that usually recommends or refers contractors or vendors to anyone.
My rule is not to recommend someone and then I won't be a disappointed. Superior Pools is the one exception to that rule. I have talked to people that had serious issues with their recently installed pools. Defects were found like Bottom drain leaks and the installation pool Co. could not fix the problem without destroying the pool. Superior was able to fix the leak without a major issue with the pool. I have heard horror stories regarding local pool installations and the post service work disasters. That’s why I chose and also highly recommend Superior pools.
Don Myhrberg, 33953
We bought a new house in the neighborhood and since everyone has a pool, we looked at three of the many installers in the area.
Of those we worked with, Superior was a cut above. We had a clear, concise explanation of the process, all costs and were given the opportunity to speak with a huge list of customers in the area.
This was far superior to the other companies who were not as forthcoming with contacts.
At the same time, we had two neighbors who were also doing the same thing.
While the other two started the process before us, we complete at least a month before either of them and our pool did not require any call-backs.
(Superior has their own crews, rather than subcontractors, so the process does flow smoothly) Pool has been in for over a year and a half and we have had no problems.
We also decided to go with their pool service, rather than doing it myself. Their cost was very reasonable and they have someone on site every week, so if there is the potential for a problem,
they make sure it never happens. I am quite happy the company and have not come across a customer who was not. They advertise the entire process as taking 35 days and ours was done in that window.
They kept the impact on our yard minimal and we received periodic updates on what was happening next.
M Fritz 33946
Great company to work with.
"Martha Stewart" (Jon) have great design suggestions.
Michelle and Dave Beaushene 33953
We have had two pools built by Superior Pools both times our pools where completed on time as scheduled. We found them to be very helpful in helping pick out the product.
If we were to build another pool I would use this company again. We have had two pools built by Superior Pools both times our pools where completed on time as scheduled.
We found them to be very helpful in helping pick out the product. If we were to build another pool, I would use this company again.
Wollaston B Morin
Superior designed and built our in ground pool. They said they would begin a certain day and they did; they said that the pool wood be complete in 33 days from the start and it was.
They performed all of the word from excavation to training us in how to care for the pool.
Everything that was told to us in the sales process was delivered.
Afterwards we decided to use their service person when we went north; that a good experience as well.
Sharon and Wolly Morin 239 404 0229
Jutta Olson 33953
To start, we obtained 4 estimates. 2 came in very high and 2 came in lower. We choose Superior Pools, who were not the lowest.
The reason we choose them is Jon, the owner. He came out personally and spent hours with us and answered all our questions and then some.
He was very engaged and professional.
He brought us catalogs to view pool tiles and the porcelain turtles we wanted on the bottom of the pool.
He also made suggestions on how we could improve the look even more by inserting tiles on the pool steps and the sitting edge.
Something we had not thought about. The best of all was that Jon said he could have this project done in THREE DAYS.
The other companies all needed two weeks. Also, we had some leaks in this 20 year old pool and he assured us they would be fixed, no problem.
He told us his crew would be at our house Tuesday morning at 8 am - and they were. 4 guys working like crazy.
They knew exactly what they were doing and just hit it. No breaks, no lunch, no nothing, just work work work. They worked until it turned dark every day.
By Thursday, 6pm, the work was done to perfection. I watched all three days and saw no shortcuts and problems.
I can highly recommend Superior Pools and am very glad to have found them.
Mike Yeager 33947
We had an in ground pool installed by Superior Pool in Port Charlotte, Fla. We had talked to several other contractors before we decided on them.
We called other people that had pools installed by them and got nothing but good reviews. The whole process from start to finish was handled very professionally and in a timely manner.
We were not even there when it was installed but they sent pictures of the progress as it was installed. It was finished when promised and it was an excellent job.
We are completely satisfied with the workmanship and service. We have them come out weekly to service the pool and are very happy with the service that they provide.
We would highly recommend this company for your pool installation and service.
Customer Comments: It went extremely well overall. I have nothing bad to say about the company.
Andy Barger 34291
Overall, the job went well. I am happy with end result.
Lori Hill 34275
We are completely satisfied with our new pool.
We compared around and side by side Superior was $7500 less than our next choice builder.
They let us design the pool shape, size, color, depth, benches, sun shelf, steps, and rock waterfall grotto.
Superior included items in their price that others upcharge for.
They had plenty of border tile and deck paver options and had the screen room installed also.
The county inspector was impressed with the pool light system Superior uses also.
Arthur Seppi 33953
Superior Pools provided layout drawings,
samples of all tiles/pavers and pricing for each option prior to finalizing the contract.
You know what you are going to receive and the quality with the value cannot be beat.
I believe Superior pool is the best company in pool construction as well as service after the sale.
The construction was completed ahead of schedule.
Marsha Vincent, 33953
I "interviewed" several pool companies and was impressed by Superior immediately.
I liked the fact that they have been in business many years and are locally owned.
I also talked too many of their past customers and was impressed by how happy they were with their pools.
Superior built us a "nice" pool but it was certainly not the biggest, most expensive pool in comparison to our friends.
But, Superior still gave us top notch service and treated us like we were their best customer.
Our pool is a year old now, we've not had any problems and Superior has been great about answering questions on caring for it.
I would recommend Superior 100%.
Stacy Brandau, 34288
I was in the market to have a pool installed on my home.
I searched local builders and found myself drawn to Superior Pools.
I went to their store front and was greeted as if I was family!!
I told the staff what I was looking for and the type of pool that would accent my home.
The staff did everything to help me with my dream pool, even adding on items that would help me maintain my pool easier.
This company, by far, exceeded my expectations. They promised the pool would be ready in 4 to 5 weeks!!
My pool was ready in less than 4 weeks. The workers were very professional and the owners came by repeatedly to make sure I was pleased with the progress of the pool!!
I would and have recommended this company to many of my friends looking to build a pool. After two years of owning this pool,
I am overly pleased with my backyard oasis!! I am a very picky person when comes to a company and the quality of service I receive, THIS COMPANY IS AN +A!!!
Mike DeSana 33952
Superior Pools started project when promised. There were no delays (except weather related) in project. Any concerns that I had (minor) were resolved promptly.
All of the employees were polite and they did a great job of cleaning debris every day. My overall experience with Superior Pools was excellent.
Janet Salatino 33983
Let me start by saying I was ready to sell my house to get rid of my pool!
Superior Pools came out and went right to work on my pool (which I'm embarrassed to say was pea green yuck). Josh came to the house and went right to work!
He had to try a few things, and one day my pool was blue again!
I went from an ugly, green pool to a beautiful sparkling blue pool in a matter of weeks! Due to unforeseen circumstances, we let our pool go.
Superior Pools came by after we asked them and was quite alarmed with how bad it was, but was confident they could make it blue again.
They offered a few different ways to clean our pool and I just asked them to do what was best and would get the job done!
Josh came by every week and did what needed done. One day’s grandson said, "Granada, the pool's blue!
Can we go swimming?" My husband and I are very happy. We just wanted to get the pool cleaned, but now we have decided to get the monthly service!
One less thing to do around the house AND we can actually enjoy our pool! I was told $90 a month for once a week service! Worth every penny!
Kathy Wetherington 34224
We purchased our pool from Superior Pools and it was the best experience for us.
They showed the utmost professionalism and customer care from the very beginning through the end. The quality of their workmanship is superb.
They wanted to make sure we were happy with every detail of our pool installation.
They showed us how to work all the equipment and came back several times after to train us and help us any time I would call with a question.
Just last month, February 2013, I called them again. It has been almost three years since our pool was installed and it still looks beautiful! However, we had an issue with Pentair.
We were given a warranty from Pentair on products we purchased for three years. When we had an issue and contacted the warranty company,
they told us they didn't replace a certain part which we felt was covered under the warranty agreement. I then contacted Pentair directly by phone and by mail.
I got absolutely no response from Pentair. After six months of trying, I called Superior to see if they had suggestions on maybe a local representative to call or if they might have influence with the warranty company.
Instead of that, they came out and fixed my problem themselves with no cost to me, even though it was NOT their responsibility to do so at all. I greatly appreciated that.
Rarely do you find a company that has this kind of quality workmanship and customer care in this day and time. Their salesman came to our home with all the information and pricing and was right up front.
He tried to help us in any way possible and made great suggestions and let us make your choices. The crews that came out were all very nice,
Pleasant people who did quality work and every day cleaned up everything before they left.
They explained to us every step of the procedure as they did it and answered every question we had, from pouring concrete to installing the tile, equipment etc.
They came out after to give us pool classes and responded any time we had questions. If we forgot how to do something they did not hesitate to come out and show us again.
Superior Pools stands behind their product and they care about their customers. I would highly recommend them. Sincerely, Kathy Wetherington Englewood FL
Sandra Benson 49315
We were not going to be in town during the construction of our pool, but we were assured that all would go as planned and on schedule. It did.
We were sent periodic pictures to see our pool as it took shape.
We were very pleased with the quality of the construction and appreciated the timely completion (6 weeks).
Superior pools has been most helpful with our follow-up questions
Terrence Walsh 33953
As soon as the permits were approved they were here within the same week to start.
The total process was done very quickly and they stayed on schedule, other than a few rain delays. In fact the very first day of digging we received 2" of rain but they worked thru it.
All in all they did a great job. Install New Pool overall price was in line with other companies, work was done on time.
This company has installed many pools in our area, and in fact our next door neighbors used the same company. Once they started it was completed within 5 weeks.
We also plan to have them do the servicing the pool on a weekly bases.
Frank Rooney 34275
The air intake pipework which was located outside the Lanai for the Spa was very noisy and we asked Superior Pools engineer to address the problem.
He was very proactive and came to our house and re plumbed the air intake valves so that they were not in the same area as the spa.
They performed this service as part of the companies "after sales service support” at no charge and we were very pleased with the response and the quality of the solution.
Al Luglio 33953
It went very well. The salesman listened to what we expected to get and listed all of our options, many of which we agreed to purchase.
The construction was coordinated very well. On a number of occasions, very different crews with different jobs followed each other like clockwork. Efficiently completing the work.
What issues there were, were dealt with promptly and to our total satisfaction
Ernest Rosa 34293
Any pool installation will be messy because dirt is removed concrete poured etc. Generally though this company provided all the effort to keep everything as normal and as clean as possible.
Also a complete screened in cage with 2 doors was installed.
Rick Brown 34286
The job was started on time, and completed in a very timely manner.
The men who dug the pool, and installed the pool, spa and cage, were professional and knowledgeable. Our salesman was efficient and answered all our questions.
A few glitches came up and were handled quickly and to our satisfaction. Overall from the time we started until we had a pool ready to swim was approximately 30 days and it came out beautifully.
From the time we choose our tile, size, spa and cage we were pleasantly surprised at the efficiency with which our pool was started.
A very hard working crew of men came out and dug the pool area, then started to lay in the plumbing, pool cleaner and spa.
When they left each day the site was clean and little disturbed around our back yard. The cement was poured, and then the sides and tile.
Our spa heater was installed, and the in pool cleaner was also installed. All the plumbing and wiring were installed, checked and tested with no problems.
The sub-contractors used were very good with the electric, and the pool cage. All workers came on time, and worked long hours, a friendly bunch of guys but no time for too much chat.
The pool was filled and we were given instructions as to what to expect. Their pool man came out to finish up the final testing of the water and the salt and chemical installation.
We were given a nice Pool School class and we were ready for our first dip. As with all new owners we had some questions after they were finished.
Our sales representative and the maintenance people were Johnny on the spot with answers.
We had a small leak after the fact and it was addressed quickly and again to our satisfaction.
Overall the whole process was a very good experience.
Christine Guenther 33952
We had our pool 15 x 24 with a full cage installed during the end of Oct and finished around Thanksgiving.
It came out beautiful we are very happy with it now if we could only swim in it we would enjoy it more! Come on Hot Weather.
They are very responsive to any questions you have. I would recommend them in a second. We also kept them on doing our pool service monthly also.
John Dominguez 33983
Excellent everything done within promised time frame and great quality.
Steven Levy 34291
Found and repaired leak in pool, raised overflow valve to maintain better water level.
David Lesher 34286
Pool was drained. Approx. 1' added to the floor to make it shallower.
Old pool surface removed and refinished with new tiles added.
Safety bar added on to the steps area. Pool was refilled and treated.
Extension on the cage was added (10'). Old cage end removed, new footer added,
all pavers removed and replaced and new cage end constructed adding a covered lania. New salt filtering system added.
All phases went very well with a crew of professional hard workers.
Bonnie Gregory 34288
Had a swimming pool built. The owner Jon is wonderful.
Jon will tell you the truth and give you the best deal. The service guy Josh is excellent.
The guy doing the digging was on his cell phone while he was working! This was not good and he did break some of our patio tiles.
Lucky for us we found replacement tile and the owner offered to replace them.
Owner and service get all A's from us. Went well over all. Looks beautiful! No problems with the pool.
Alisande Bernstein 33908
It went very well. I give them all as. I would use them again in the future.
Nicole Jurczyk 34229
We were very pleased with the pool, spa and deck that Superior Pools installed for us in 2007.
The pool is now 4 years old and it is AMAZING how trouble-free the pool has been for the past 4 years, and how little maintenance and/or cleaning the pool requires,
even though there is no cage. We got several bids for the install of our pool, spa, and deck. Superior drew up a custom design on the computer with little effort right away.
The sales person showed us a couple of pools built by them and to us they stood out from other pools as being more sophisticated and beautiful.
Superior was about the same price as others and they were willing to "pull out all the stops" to meet our aggressive schedule (under 6 weeks from concept to swimming I think).
Superior was very professional, they drew up a custom design for the pool and spa,
worked with us on changes we wanted during the process and in the end, we had an absolutely beautiful pool that has fulfilled all our expectations and more.
We took the self-cleaning floor system for a $2,000 upgrade –this is a MUST - I would never build a pool without one! We also took the commercial grade $5,000 heater for our bigger pool (36 x 15 x 6.5 feet deep).
We were very happy with the low energy bills and the quick heat-up time for the spa.If you can go with a heater that is slightly bigger than what is recommended, you should do that...you will be much happier with it. Superior made a beautiful deck (half paver / half flow-crete) where nothing had been in place before (other than ant hills...).
The final size of the deck was 50 feet by 40 feet...very nice size. To this day we have no cracking on the concrete deck due to the extra thick installation of the deck itself.
The pavers did need to be re-set after 3 years due to poor compaction bythe paver company out of Tampa that was used as a sub-contractor.
The only surprise was that the pool control panel was an old model.I would have appreciated having a choice to upgrade this equipment,
but we didn't know enough to ask for newer technology and we got what we got. In retro-spec,
I would understand better what pool control equipment was included in the price and I would have upgraded that equipment at that time.
That being said, we have had no problems with the pool equipment since we installed the pool 4 years ago.
They got the pool installed in record time, before schedule, and within budget. We were swimming by Christmas that year and that was a huge success.
By the way, last year my Sister-in-Law also had a pool built by Superior and she also had a very positive experience.
I wish to thank you very much for the very professional job that your people did,
installing our pool and all of the associated equipment.
An awful lot of work got done in a relatively short period of time.
Would also like to thank you for the referral of the Landscaper Donald Newberry.
He also did a wonderful job in a short period of time.
You said what you were going to do, and did what you said.
Mike Green (Port Charlotte Office)
We did a lot of research and are glad we chose Superior pools for the construction of our new pool.
They delivered just what they said they would and in the time frame they gave us.
Were very pleased with our new pool!!
Jerry & Beth E (Port Charlotte Office)
Your company did an exceptional job, on time with quality work. We would recommend Superior Pools for anyone wanting a job done in a timely fashion with good workmanship.
Rick & Ann B (Port Charlotte Office)
We are certainly satisfied with the job done by Superior in building our pool. We shopped several contractors and Superior's price was competitive with all of them.
The biggest differences for us was the fact that Superior was able to give us a huge list of customers to contact on our own for references.
We were attracted by the fact that the pool job would be done quickly and professionally, since we were not interested in looking at a hole in the back yard for months on end.
From start to finish in 35 days for us, and it would have been quicker if we could have avoided several rain days. Great job.
Don & Jackie M (Port Charlotte Office)
We had a pool installed by Superior last year. I wanted to send a letter to thank Superior and all who were involved for the great job and wonderful service we received.
From the beginning to the end, everyone was informative and friendly.
To start, (sales) was friendly and gave me accurate information on the price and how the pool installation would take place.
He was also very helpful in guiding me with colors and designs.
He made changes until we got the right design, Robin kept in contact with us until the job was done. When I called the office, I was greeted by a person not a recording.
My questions were either answered or I received a return call in a timely manor with the information requested.
The workers that were at our house digging, pouring, framing, painting, plumbing, and installing electric for the pump were efficient and cleaned up after themselves.
I was promised a pool in thirty three days and received it in thirty days. I have to say your name does say it all. I received Superior service and a Superior Pool!
Thank you for the great experience.
Earl & Lou S (Port Charlotte Office)
I am writing this letter to say "thank you" for building me such a wonderful pool.
I began my pool interviewing process back in May interviewing may different companies and none of them came close to being as courteous and accommodating of Superior Pools.
Your company built my pool in record time, with competent workers who showed up each and every time the were supposed to, something you usually don't find in Florida!
The work was done neatly and professionally and top-notch. I can't thank Superior enough and I would recommend them to anyone who is in the market for purchasing a pool.
Please feel free to use me as a recommendation anytime.
Sandra P (Port Charlotte Office)
You told us that the pool would be completed in 33 days and you delivered as promised.
The pool looks great, the cage is great, and your service guy is great. We could not be more pleased.
Sharon & Wolly M (Port Charlotte Office)
Susan and I just finished YEAR 1 with our new swimming pool. It has been great! In the 2011 calendar year we marked each time we were in the pool on a calendar my sister made for us and here are the totals.
At 55' a mile requires 96 laps. If anyone is thinking about a lap pool, you can send them to us for our opinion or pass this on. It has been a life changing choice and Superior's family made our pool perfect.
Patrick H (Port Charlotte Office)
Thank you Superior Pools for a job well done!! From the planning stage through completion it has been a pleasure.
You told me what you would do and you did it. I am particularly impressed with the speed in which the pool was completed.
We made a bunch of changes on the day of the dig and I appreciate their efforts. I am also impressed with the monthly cleaning service Superior provides.
Thanks again Superior….You have a great team of professionals.
Jeff S (Port Charlotte Office)
Superior Pools exceeded our expectations and we absolutely love the look of our pool. Since this was our vacation home,
we were not able to be on site during the installation but we were kept informed on the progress and pictures were sent to us on a regular basis.
Superior Pools live up to their title and we have had many compliments on our new pool from friends and relatives that have visited.
Thank you Superior Pools and a special thank you to Robin Barber who was a pleasure to deal with during the whole process.
Kathleen & Frank L (Port Charlotte Office)
We couldn't be more pleased with our beautiful pool and deck!
The whole process went exactly as planned within the time frame promised.
We really appreciated that Mike was personally on site to oversee every step
and that the people he works with are as excellent as he.
With Dee in the office, they are an unbeatable team.
With Mike's creative vision and impeccable integrity,
the finished product was even more than we had envisioned.
If you want the outdoor pool space of your dreams, call Superior Pools and let them amaze you!
Jim and June (Ft Myers Office)
We suggest you talk to our current (under constuction) and previous customers
for a better understanding of your future investment.
We Have Many More Great Testimonials. Please Email Us for more [email protected]